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9 questions you should be asking your home service pro

Houston – As the saying goes, “if it ain’t broke, don’t fix it.” But, if it is broke, John Moore can help!

In a move to empower homeowners and help them make informed decisions about home repairs, Joe Bany, Director of Field Operations at John Moore Services visited the Houston Life set to share some important tips on how homeowners can navigate service appointment.

Bany believes it is important to raise awareness about stigmas in the industry.

Save this list of questions that Bany says you should always ask during service appointments.

  1. Are you insured, Licensed?
  2. How many years in business?
  3. What specific tasks will be performed during the appointment?
  4. Can you provide a detailed estimate of the costs?
  5. How long will the appointment take, and when can the service be completed?
  6. What warranties or guarantees are offered for the services provided and the parts used?
  7. How will you keep me informed throughout the service process, including any delays or changes?
  8. Can you provide references or customer reviews to demonstrate your track record of customer satisfaction?
  9. What support or assistance is available after the service appointment, such as follow-up visits or maintenance

To learn more about home services tips and insights for homeowners, head online and visit JohnMooreServices.com or call 832-912-5000.

Watch the video above to see more expert tips from Bany.


About the Author
Melanie Camp headshot

Melanie Camp is a correspondent on KPRC 2’s Houston Life. 

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