HOUSTON – For the last three months, the people who live near a leaning power pole have been calling and calling and calling for help.
This week KPRC 2 helped them get the help they needed.
Deniece Christ-Rice told KPRC 2′s Gage Goulding they weren’t able to get any help from CenterPoint Energy.
“When they were finished, they just left this huge pile of dirt and that was it,” she said of the power pole outside her Third Ward townhome community.
The utility pole was installed just a few weeks before Hurricane Beryl.
“Right after the hurricane, we all noticed that it was leaning towards this house,” she said. “It doesn’t look and it doesn’t feel safe,” said Christ-Rice.
By our measurements, the pole was leaning roughly 9° toward the townhomes. The lean is evident to the naked eye.
“We’re in hurricane season and so it’s just going to take another storm, a wind to blow into this house,” Christ-Rice said.
She and her neighbors called CenterPoint time and time again, but haven’t received an answer.
Only recently did she get assigned a case number. When she called for an update, she said the representative told her the pole was evaluated and deemed to be safe and on a list for repair.
KPRC 2 asked CenterPoint about the leaning pole. Within hours, a spokesperson said a crew would be there on Friday to make repairs.
The repair team showed up before Friday and straightened the pole.
CenterPoint also provided great resources in case you have a similar power pole problem. We’ve outlined those in this story here.
If you have a problem you’re dealing with, we may be able to help. Just reach out through the Click2Houston Help Desk.