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‘Handled the calls appropriately’: Documents reveal police calls made involving Lakewood Church shooting suspect

CONROE, Texas – Documents released by the city of Conroe shows multiple calls made to the Conroe Police Department that involved the woman tied to the deadly Lakewood Church shooting on Sunday.

Neighbors complaints to police about suspect

Neighbors spoke with KPRC 2 Corley Peel on Monday about the red flags they noticed while living next to Genesse Moreno, 36.

Several neighbors said Moreno harassed and threatened them for four years.

On Sunday morning, hours before the shooting, Moreno placed a blue tarp over her vehicle in the driveway and was placing items she couldn’t see inside the car, according to a neighbor. They said they also noticed Moreno as carrying a trench coat in her arms that police said she was believed to be wearing when she walked inside the church.

A neighbor who lived across the street from Moreno said she filed a police report in July 2022 when she pulled a gun on her. She said Moreno was not arrested.

Between the group of neighbors, they have called police dozens of times and filed multiple police reports about Moreno’s behaviors.

Conroe Police Department reviews calls for service related to suspect

Conroe Police Department responded to KPRC 2, stating that it has reviewed calls for service related to Moreno. The review included calls that Moreno was either the “complainant” and/or a “suspect.”

The review reportedly revealed that the police department’s personnel “handled the calls appropriately and according to law.”

Conroe PD stated that “nothing relayed to officers would have given authority to arrest or require health emergency detention; nor would any of the information have been an indication that the suspect would commit such a heinous crime. The Conroe Police Department has no further information to share at this time.”


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