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Dozens of United Airlines passengers headed to Houston fall ill after international cruise

“Thirty minutes before we land, we get told that they’ve been exposed to an unknown virus.”

HOUSTON – More than two dozen people on a United Airlines flight to Houston on Friday became ill while the plane was traveling from Canada.

RELATED: United Airlines says it has regained some privileges that were suspended after problem flights

United Airlines flight 1528 was flying from Vancouver, British Columbia to Houston. During the flight, 25 people became sick.

According to the Houston Fire Department, the sick passengers reported symptoms of nausea.

“About an hour and a half before we hit Houston, they ask for if you’ve been on this cruise ship, could you raise your hand,” James Snell recounts from his flight.

All of the ill passengers were previously on a cruise. A total of 75 passengers flying on the plane were on that cruise.

Firefighters and paramedics met the passengers as they landed at George Bush Intercontinental Airport following the five-hour flight from Vancouver, British Columbia.

“Then all of a sudden, the flight attendant, she put on a mask, and the guy next to me is like, ‘What do you think’s going on?’ And I’m like, ‘Bro, I don’t know. You know? I mean, COVID, we’re all going to die.’ You know what I mean,” said Snell.

Three people were “evacuated” from the airplane, but no one was taken to the hospital.

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According to the Federal Aviation Administration (FAA) the plane landed around 6:30 p.m.

“Then firetrucks and ambulances started pulling up,” Snell said. “They didn’t hold us very long, maybe 45 minutes-ish.”

Passengers aboard the airplane say that the pilot and flight attendants alerted them that the Centers for Disease Control and Prevention (CDC) is investigating the illness.

“This is where it got weird,” Snell said. “He [the pilot] got over the speaker, but he came out to us and he said, ‘Hey, in my 25 years of flying, I’ve never seen anything like this. We have been quarantined by the CDC. Nobody can exit the plane until the CDC lets us off.’”

After being let off the plane passengers were screened by paramedics from the Houston Fire Department.

“As soon as you got off, you got mobbed, wanting to know if you had any symptoms and did you want to be triaged,” Snell said. “But then they let us off and I thought, man, you’re letting us off in Houston airport. Like we’re going everywhere in the world. This is how it started the last time.”

The last time refers to the COVID-19 pandemic. It’s what he and other passengers thought they could be dealing with.

“We’re all trapped in this tube, and we’ve all lived through Corona. And I was just like, ‘oh, come on. Not again,’” Snell said.

KPRC2 asked the FAA, CDC, Houston Fire Department and United Airlines for information about which cruise ship the passengers who got sick were on and for the illness, but none of the organizations would provide further information.

According to information from the CDC, there have been seven outbreaks of illness on cruise ships this year.

Cruise LineCruise ShipSailing DatesCausative Agent
Celebrity CruisesCelebrity Summit5/24-5/31, 2024Norovirus
Princess CruisesSapphire Princess4/5-5/7, 2024Norovirus
Royal Caribbean InternationalRadiance of the Seas4/8-4/22, 2024Norovirus
Silversea CruisesSilver Nova3/31-4/16, 2024E. coli
Holland America LineKoningsdam2/17-3/24, 2024Norovirus
Cunard LineQueen Victoria1/22-21/6, 2024Norovirus
Celebrity CruisesCelebrity Constellation1/3-1/12, 2023Norovirus

The most recent is a norovirus outbreak on the Celebrity Summit cruise ship.

Norovirus is commonly known as the “stomach bug” and can lead to nausea, vomiting and diarrhea. It’s a highly contagious virus, but is typically not a severe illness and passes in a few days, the CDC reports.

According to Celebrity Cruises’ website, the Celebrity Summit ship is currently sailing between Seward, Alaska and Vancouver, British Columbia.

Vancouver is where the United Airlines flight full of sick passengers took off.

KPRC 2 asked Celebrity Cruises for more information about their outbreak and if it’s connected to the sick passengers that landed in Houston. We’re still waiting for an answer.

Meanwhile, United Airlines tells KPRC 2′s Gage Goulding that the plane is being pulled from rotation until it can be deep cleaned.

UNITED AIRLINES STATEMENT

“Several passengers who had been on the same cruise and did not feel well were on United Flight 1528 from Vancouver to Houston tonight. United Airlines is actively coordinating with health authorities to address the situation. As a precautionary measure, the aircraft will be removed from service and go through a deep cleaning before returning to service. Ensuring the health and safety of our passengers and crew remains our top priority.”

CDC Statement

“CDC is aware of a flight from Vancouver, British Columbia, that arrived at Houston’s George Bush Intercontinental Airport on Friday, May 31.

Public health officers from CDC’s Houston Port Health Station worked with EMS to evaluate ill passengers on board. Most of the ill passengers reported mild GI symptoms. No passengers were noted to have a fever during the flight or upon public health assessment at landing. No passengers met CDC criteria for further public health follow-up. Passengers from the flight continued with their travel plans.”


About the Authors
Gage Goulding headshot

Gage Goulding is an award-winning TV news reporter and anchor. A native of Pittsburgh, PA, he comes to Texas from Fort Myers, FL, where he covered some of the areas most important stories, including Hurricane Ian.

Ahmed Humble headshot

Historian, educator, writer, expert on "The Simpsons," amateur photographer, essayist, film & tv reviewer and race/religious identity scholar. Joined KPRC 2 in Spring 2024 but has been featured in various online newspapers and in the Journal of South Texas' Fall 2019 issue.

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