As Hurricane Beryl made landfall on the Texas coast, power outages have been reported across the region.
As of Monday at 12:27 p.m., Texas-New Mexico Power reported 548 active outages affecting 114,102 customers.
Recommended Videos
Before reporting your outage:
- Safely check your breakers to see if any have tripped, as this may help you avoid a fee if the problem isn’t with our equipment.
- Check if your neighbors are also experiencing an outage, if it’s safe to do so.
SEE ALSO: Hurricane Beryl makes landfall at Matagorda, rains and winds continue towards Houston
To report an outage or hear an updated estimate:
- Call 888-866-7456 and select option 1 for updated restoration estimates.
- You can report your outage in the automated system or wait for an agent. The system provides updates while you wait.
What TNMP will be doing during storms:
- TNMP prepares crews for power outage work in areas expected to be affected by severe weather. Operations crews are on call 24/7 with necessary gear and equipment.
- Additional crews can be called in to assist as needed.
- For hurricanes, additional crews are staged outside the danger zone and brought in once it’s safe.
Restoration efforts:
- The first focus after storms is to restore critical services, including hospitals and public safety facilities.
- Crews prioritize fixing damage that affects the greatest number of customers first.
- Post-storm outage restoration often requires trimming trees, and trimmed branches may be left on a customer’s property to expedite power restoration for others.
Vegetation management:
- TNMP manages vegetation near power lines year-round, intensifying efforts during hurricane season.
- Trimming trees beforehand helps reduce power outages during severe weather.