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Houston police launch dashboard to track progress of suspended cases

HPD says they’re still dealing with the pressing issue of staff shortages

Houston Police Department Headquarters in downtown (Copyright 2024 by KPRC Click2Houston - All rights reserved.)

As part of an ongoing effort to address the Houston Police Department’s backlogged cases, officials unveiled a dashboard detailing how the department is reviewing the more than 260,000 suspended cases.

At the public safety committee meeting on Tuesday, Police Chief Noe Diaz, along with Mayor John Whitmire’s team and Deputy Inspector General Christina Nowak, introduced the newly created dashboard.

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The effort is also part of the department’s mission to promote transparency offering updates on investigative progress.

The suspended cases, which span several divisions including Special Victims, Major Assaults, Homicide, and Property Crimes, were part of an internal code that paused investigation into these incidents.

Following the controversy in March, Houston Mayor John Whitmire appointed an independent committee to oversee the investigation into these suspended cases. In May, then-Police Chief Troy Finner resigned amid the scrutiny.

“The community can go up there and see where the cases are, how they’re being worked, and where we are as a metric compared to where we were at the beginning of the investigation,” Diaz said.

Despite this potential step in the right direction, Chief Diaz notes the biggest hurdle the department needs to get through is hiring more people.

“We’re short-staffed; that’s the reality of this business,” he explained.

RELATED: Houston Mayor John Whitmire announces $10K pay raises for police cadets, new officers

When asked by city council members if HPD has enough resources to currently handle every case, the chief said frankly “No.”

“We’re pulling staffs from other disciplines within the police department... because it’s an investigative report but we are working toward those goals to ensure that we’re meeting those needs.”

However, due to Mayor Whitmire’s recent pay raise announcement, there may be some hope after all.

“The office of the mayor is on us every day, so we make sure to stay on top of it,” Diaz said. “Because of Council, we’re going to get a new Records Management System.”

New dashboard highlights

HPD is prioritized reviewing crimes against persons over property crimes, with the most attention given to cases involving violent offenses.

By the end of August, HPD reviewed approximately 200,000 incidents, completing 75% of the process. A breakdown of progress reveals that 199,754 cases have been reviewed, with 69,166 still pending review.

Screenshot of review update (Copyright 2024 by KPRC Click2Houston - All rights reserved.)

SEE ALSO: Key takeaways from Houston Police Department’s suspended cases report

Breakdown of case status

  • Inactivated (12%): These cases involve incidents pending grand jury decisions, lab analysis, or active warrants. Some cases have exhausted all leads without an arrest or official clearance.
  • Closed (12%): This category includes incidents referred to other agencies, non-criminal matters closed after review, or cases closed by exceptional means according to department protocols.
  • Cleared (8%): Cases where investigations resulted in an official clearance, such as an arrest, or were declined for prosecution by the District Attorney.
  • Suspended (68%): Incidents where an arrest was made or an emergency detention order was issued, but no workable leads were available for further investigation.

Divisional review progress

The review process varies by division, with some completing their reviews entirely:

  • Special Victims: 95% reviewed
  • Major Assaults & Family Violence: 62% reviewed
  • Property & Financial Crimes: 76% reviewed
  • Homicide: 100% reviewed
  • Vehicular Crimes: 100% reviewed
  • Auto Theft: 98% reviewed

READ MORE: Mayor Whitmire says ‘dumb person’ who created HPD’s ‘SL’ code used to deactivate cases will be investigated

Look through the new dashboard below:

HPD continues to track the number of incidents reviewed and reports progress across divisions, ensuring transparency in how these cases are being handled. As the review nears completion, the department says it is committed to keeping the public informed about the status of the remaining cases.

MORE: ‘We should have asked more questions,’ HPD releases internal investigation on why criminal cases were suspended

Currently, the dashboard shares data from August 31, but is expected to be updated every other week.


About the Authors
Holly Galvan Posey headshot

Holly joined the KPRC 2 digital team in March 2024, leveraging her eight years of expertise in blogging and digital content to share her passion for Houston. Outside of work, she enjoys exploring the city's vibrant scenes, all while balancing her roles as a wife and mother to two toddlers.

Ahmed Humble headshot

Historian, educator, writer, expert on "The Simpsons," amateur photographer, essayist, film & tv reviewer and race/religious identity scholar. Joined KPRC 2 in Spring 2024 but has been featured in various online newspapers and in the Journal of South Texas' Fall 2019 issue.

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