How well do artificial intelligence mental health apps work?

HOUSTON – While the need for help is clear, many don’t seek therapy either due to cost or stigma. As a result, AI chatbots have jumped into the mix offering to be a Substitute Freud.

But how well can it do a therapist’s job?

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One in five Americans each year will experience some form of mental health-related illness. And while the need for help is clear, many don’t seek therapy due to cost or stigma.

Our health reporter, Haley Hernandez looked at why one expert called the chatbot the A.I. Wild West.


About the Authors
Haley Hernandez headshot

KPRC 2 Health Reporter, mom, tourist

Ahmed Humble headshot

Historian, educator, writer, expert on "The Simpsons," amateur photographer, essayist, film & tv reviewer and race/religious identity scholar. Joined KPRC 2 in Spring 2024 but has been featured in various online newspapers and in the Journal of South Texas' Fall 2019 issue.