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Power outage frustration has Houston homeowners considering new battery backup options
Read full article: Power outage frustration has Houston homeowners considering new battery backup optionsHomeowners in Houston are increasingly considering battery backup systems to mitigate the inconvenience of power outages.
There are 1,600 active Houston water leaks. What happens after you report a leak?
Read full article: There are 1,600 active Houston water leaks. What happens after you report a leak?You see it all of the time around Houston. Water bubbling out of the ground or spewing from the curb from a busted water pipe. Youโve asked us what is taking so long for the city to fix all the water leaks.
7 things to ask before hiring tax help + free tax locations in Houston
Read full article: 7 things to ask before hiring tax help + free tax locations in HoustonYou might be considering hiring someone to help you file your taxes. With numerous tax preparation ads circulating both in town and on social media, it can be challenging to determine who is trustworthy enough to handle your sensitive financial information and money.
Houston water bill confusion after credits suddenly erased
Read full article: Houston water bill confusion after credits suddenly erasedAs Houston Public Works tries to fix water billing problems uncovered in our years-long โDRAINEDโ investigation, the utilityโs lack of communication continues to frustrate customers trying to understand their bills. KPRC 2 Investigative reporter Amy Davis hears from customers who say you call the water department with questions, and most of the time, the person on the phone canโt explain what youโre seeing on your bill. Just what you see is what you get.
Ask Amy: New Texas law could stop surprise โfacility feeโ bills at hospitals
Read full article: Ask Amy: New Texas law could stop surprise โfacility feeโ bills at hospitalsPatients are encouraged to share their stories and medical bills with lawmakers to illustrate the impact of facility fees on families, so it can help lawmakers understand how these fees affect everyday people.
Impact of edible drugs on mental health in light of Houston teen accused of shooting mother, sister
Read full article: Impact of edible drugs on mental health in light of Houston teen accused of shooting mother, sisterDr. Meagan Houston with Human Behavior Health shares insight on edibles' impact on mental health after police say a teenager shot his mother and sister in north Houston over the weekend.
Avoid surprise water bills by tracking your daily usage - but can you?
Read full article: Avoid surprise water bills by tracking your daily usage - but can you?We hear from customers frustrated over surprise water bills. Investigative reporter Amy Davis is following up on the cityโs plan to address meter issues uncovered by the KPRC 2 โDRAINEDโ Investigation. Davis has an update on meter replacements and customer usage.
Next phase of Houstonโs water bill improvement plan raises concerns as charges keep skyrocketing
Read full article: Next phase of Houstonโs water bill improvement plan raises concerns as charges keep skyrocketingThe first phase of Houstonโs water bill improvement plan is nearing completion. However, instead of improvements, many customers are reporting higher bills than before the mayorโs promised changes.
Ask Amy: Why did my insurance renewal go up after going from 3 to 2 cars?
Read full article: Ask Amy: Why did my insurance renewal go up after going from 3 to 2 cars?Almost everyone is feeling the pinch of rising home and auto insurance costs this year. Many people are asking why prices are higher and what they can do about it. Investigator Amy Davis is tackling these questions in this weekโs โAsk Amyโ segment, focusing on what consumers should know about insurance rates right now.
Ask Amy: How long do insurance companies have to approve or deny claims?
Read full article: Ask Amy: How long do insurance companies have to approve or deny claims?Months after Hurricane Beryl, many people are still dealing with insurance claims. Despite repairs being completed, insurance companies have yet to decide on payouts. What can you do?
The impact of local journalism: KPRC 2 Investigatesโ โDRAINEDโ series wins duPont-Columbia Award
Read full article: The impact of local journalism: KPRC 2 Investigatesโ โDRAINEDโ series wins duPont-Columbia AwardThe KPRC 2 Investigates team was recently awarded one of journalism's highest honors, a duPont-Columbia Award after years of digging, and uncovering fraud which eventually led to several arrests within the city's water department. Houston Life co-hosts Derrick Shore and Tessa Barrera sat down with KPRC 2 investigative reporter Amy Davis to learn more about the Houstonians impacted by those outrageously high water bills.
Why doesnโt convicted Houston water department manager have to pay back money investigators say she stole?
Read full article: Why doesnโt convicted Houston water department manager have to pay back money investigators say she stole?Hundreds of people have reached out, eager for more details about the Houston waterline corruption scandal first exposed by KPRC 2 Investigates. Investigator Amy Davis is delving into the investigation, offering a behind-the-scenes look at the criminal case and addressing your questions.
All 7 accused in โDRAINEDโ Houston water contract scandal reach plea deal
Read full article: All 7 accused in โDRAINEDโ Houston water contract scandal reach plea dealThe final person indicted in the Houston waterline contract corruption scandal has reached a plea deal. Seven people were indicted in total after a years-long KPRC โDRAINEDโ Investigation exposed widespread corruption in repair contracts.
6 out of 7 people have now made plea deals in Houston water contract scandal first exposed by โDRAINEDโ Investigation
Read full article: 6 out of 7 people have now made plea deals in Houston water contract scandal first exposed by โDRAINEDโ InvestigationGuilty pleas this week for several people indicted in the Houston waterline contract corruption scandal.
Ex-Houston Housing Authority leader who resigned amid investigation involving โquestionable contractsโ lands new job
Read full article: Ex-Houston Housing Authority leader who resigned amid investigation involving โquestionable contractsโ lands new jobHe left his job after a KPRC 2 Investigation uncovered questionable contract dealings. Now former Houston Housing Authority CEO David Northern has a new job.
โMy life is ruinedโ: Defendant charged in Houston water contract scandal
Read full article: โMy life is ruinedโ: Defendant charged in Houston water contract scandalIn a tearful conversation with KPRC 2 Investigator Amy Davis, we are hearing from one of the defendants caught up in the Houston water line repair scandal.
KPRC 2 Investigator Amy Davis goes to jail to meet with โbig fishโ of Houston water dept scandal
Read full article: KPRC 2 Investigator Amy Davis goes to jail to meet with โbig fishโ of Houston water dept scandalSheโs been behind bars since May 2024 - arrested after the KPRC โDRAINEDโ Investigation exposed widespread corruption in waterline repair contracts. What would former water department manager Patrece Lee say to KPRC 2 Investigator Amy Davis if she had the chance? Thatโs what we wanted to know. Amy Davis went to the downtown Houston jail to meet up with Lee.
โDRAINEDโ: Plea deal expected for โbig fishโ of Houston water dept bribery scandal
Read full article: โDRAINEDโ: Plea deal expected for โbig fishโ of Houston water dept bribery scandalThe ringleader in the Houston Water Department bribery scandal is expected to accept a plea deal this week. KPRC 2 Investigator Amy Davis, known for uncovering the department's questionable contracts, will provide updates from the courtroom.
โDRAINED:โ Contractor involved in Houstonโs water department bribery scandal accepts plea deal
Read full article: โDRAINED:โ Contractor involved in Houstonโs water department bribery scandal accepts plea dealJoseph Nerie had his bribery and tampering with government document felony charges dismissed after pleading guilty to a misdemeanor charge of offering a gift to a public servant.
KPRC 2 โDRAINEDโ series investigating Houstonโs bad water bills earns journalismโs highest honor
Read full article: KPRC 2 โDRAINEDโ series investigating Houstonโs bad water bills earns journalismโs highest honorKPRC 2 Investigates Amy Davis and team wins prestigious duPont-Columbia Award in New York City.
KPRC 2 Investigation results: Call for accountability for Houston Housing Authority spending
Read full article: KPRC 2 Investigation results: Call for accountability for Houston Housing Authority spendingHouston city leaders are calling for increased accountability after a KPRC 2 investigation into the Houston Housing Authority (HHA) revealed questionable spending practices.
Taxpayer funds misused for parties, dining and travel by Houston Housing Authority heads
Read full article: Taxpayer funds misused for parties, dining and travel by Houston Housing Authority headsFrom extravagant holiday parties to high-end dining, over $100,000 was spent on non-essential activities in just 21 months. This includes a $13,546 Christmas party and wellness massages costing over $2,000.
Stunning discoveries reveal Houston Housing Authorityโs lavish spending habits
Read full article: Stunning discoveries reveal Houston Housing Authorityโs lavish spending habitsSome stunning discoveries by KPRC investigates into how the Houston Housing Authority was spending money last yearโฆ all while saying their funds to provide rent relief to those who need it most had dried up. Investigative reporter Amy Davis has spent months exposing HHA for a series of questionable contracts and projects. The latest: Amy asked HHA to open its books.
โThey should be helping people pay rent, not having Christmas partiesโ: Houstonians await answers on HHA funds
Read full article: โThey should be helping people pay rent, not having Christmas partiesโ: Houstonians await answers on HHA fundsAmidst a housing crisis affecting thousands, the Houston Housing Authority faces scrutiny over its spending practices.
Journalist Notebook: KPRC 2 Investigates look back at 2024
Read full article: Journalist Notebook: KPRC 2 Investigates look back at 2024Everyone deserves a community where life feels fair and safe, and thatโs what KPRC 2 Investigates is all about. Weโre helping families save thousands on bills, tackling problems that hit close to home, and weโre delivering real solutions that make a difference. Because at the end of the day, weโre not just reporters โ weโre your neighbors, working to make life better for all of us.
KPRC 2 Investigation into Houston Housing Authority: What you need to know
Read full article: KPRC 2 Investigation into Houston Housing Authority: What you need to knowHHA provides housing and services to tens of thousands of people and families in our city using mostly federal tax dollars. KPRC 2 Investigates started following that money and found tax dollars meant to pay for improvements to Houstonโs housing developments was not going to where it was supposed to. We've rounded up the entire KPRC 2 Investigation in one place so you can get caught up on the latest news.
Taxpayers final gift to disgraced Houston Housing Authority leader
Read full article: Taxpayers final gift to disgraced Houston Housing Authority leaderThe KPRC 2 Investigation into the Houston Housing Authority (HHA) and its misuse of tax dollars has led to the resignation of its president and CEO, David Northern. Last month, we reported that Northern agreed to resign in a settlement with the HHA. Now, weโve obtained a copy of that settlement, and the details may surprise you.
Ask Amy: How Greater Houston area homeowners can protect their home from deed theft
Read full article: Ask Amy: How Greater Houston area homeowners can protect their home from deed theftItโs a nightmare scenario: discovering your home has been stolen from you without any warning. KPRC 2 Investigator Amy Davis has been delving into cases like these for years, uncovering the unsettling reality of property fraud.
KPRC 2 Investigates: Surprise spike in water bills, cases increase
Read full article: KPRC 2 Investigates: Surprise spike in water bills, cases increaseWe are hearing from dozens of Houston water bill customers who say they need help with sudden surprise bills. The KPRC 2 โDRAINEDโ Investigation has been looking into water bill issues in Houston for 2+ years.
โDRAINEDโ Houston customersโ concerns resurface after surprise spike in new water bills
Read full article: โDRAINEDโ Houston customersโ concerns resurface after surprise spike in new water billsHouston Mayor John Whitmire committed to addressing the cityโs water billing and meter reading issues, problems that were first exposed two years ago in the KPRC 2 โDRAINEDโ Investigation. As the year-end deadline for his Water Bill Improvement Plan approaches, some Houston residents are experiencing new frustrations with their water bills.
Ask Amy: Are calls from the CDC legit? Hereโs what to know
Read full article: Ask Amy: Are calls from the CDC legit? Hereโs what to knowTelemarketing calls can be disruptive, and many of you have recently reported receiving calls from individuals claiming to work for the Centers for Disease Control and Prevention (CDC). These callers arenโt trying to sell you anythingโtheyโre asking a lot of questions. KPRCโs Amy Davis looked into the legitimacy of these calls after receiving several herself.
โDRAINEDโ results: Houston Water Department ahead in replacing meter sensors
Read full article: โDRAINEDโ results: Houston Water Department ahead in replacing meter sensorsYou may soon notice a change in your water bill. Mayor John Whitmire announced that the cityโs water department is ahead of schedule in replacing broken remote-read sensors attached to residential water meters.
Strange smell and vapors from Channelview chemical plant alarm neighbors
Read full article: Strange smell and vapors from Channelview chemical plant alarm neighborsPeople who live near a Channelview chemical plant say they noticed a strange, metallic smell Saturday morning. They called KPRC 2 News when firefighters on-scene at the K-Solv chemical plant wouldnโt tell them what was causing the smell.
Cancer patient, over 18K others on funding waitlist as Houston Housing Authority executives receive raises
Read full article: Cancer patient, over 18K others on funding waitlist as Houston Housing Authority executives receive raisesKPRC 2 Investigates is looking into allegations that the Houston Housing Authority (HHA) is out of money to support low-income Houston families in paying rent. At the same time Investigative Reporter Amy Davis looks into substantial pay raises for the HHA executive team.
Ask Amy: Do I really have to pay new bill from old COVID-19 tests?
Read full article: Ask Amy: Do I really have to pay new bill from old COVID-19 tests?Dozens of Houston residents recently received unexpected medical bills totaling thousands of dollars for COVID tests they took back in 2020 and 2021. These bills represent balances that insurance companies did not cover, leaving patients questioning if they are required to pay these old charges.
KPRC 2โs โDRAINEDโ Investigation named finalist for prestigious duPont-Columbia Award
Read full article: KPRC 2โs โDRAINEDโ Investigation named finalist for prestigious duPont-Columbia AwardKPRC 2โฒs investigative team has been named a finalist for the prestigious DuPont-Columbia Award for their hard-hitting series โDRAINED,โ which uncovered severe issues within the Houston water department.
CenterPoint Energy agrees to move forward with rate review amid hike proposal
Read full article: CenterPoint Energy agrees to move forward with rate review amid hike proposalCenterPoint Energy announced late Friday it would proceed with its long-disputed rate review, ongoing since August. Alongside this announcement, the energy company presented a proposal to increase rates, aiming to recover costs from its response to severe weather in May.
KPRC 2 Investigates culture of intimidation and secrecy at Houston Housing Authority
Read full article: KPRC 2 Investigates culture of intimidation and secrecy at Houston Housing AuthorityAs KPRC 2 Investigates the Houston Housing Authority we have uncovered a culture of intimidation and secretive deals designed to keep you in the dark. Investigative reporter Amy Davis shines a light on the practices keeping former employees silent.
Houston Housing Authority hit by data breach amid ongoing contracts scandal
Read full article: Houston Housing Authority hit by data breach amid ongoing contracts scandalThe Houston Housing Authority is facing a double crisis. A recent ransomware attack has compromised their network, and their CEO is on leave amid investigations into suspicious contracts.
Houston Housing Authority CEO placed on administrative leave amid contract scandal uncovered by KPRC 2 Investigates
Read full article: Houston Housing Authority CEO placed on administrative leave amid contract scandal uncovered by KPRC 2 InvestigatesCEO David Northern is now on administrative leave after revelations of incomplete renovations and soaring project costs.
KPRC 2 Investigates the Houston Housing Authority: What went down behind the scenes
Read full article: KPRC 2 Investigates the Houston Housing Authority: What went down behind the scenesKPRC 2 Investigates' deep dive into questionable contracts at the Houston Housing Authority revealed the agency paid some small businesses millions with no significant work history millions of dollars. One contractor explains how he was caught up in a scheme to pay a Chicago clothing company for work he did.
How much does the Houston Housing Authority CEO make? KPRC 2 Investigates uncovers changes to contract
Read full article: How much does the Houston Housing Authority CEO make? KPRC 2 Investigates uncovers changes to contractA KPRC 2 investigation into the Houston Housing Authority (HHA) has exposed a series of questionable contracts and projects, prompting calls for accountability from the public. Now, Investigator Amy Davis uncovered changes to the CEOโs contract before the old one expired.
Volunteers from Energy Transfer help bring new life to home family has lived in for more than 40 years
Read full article: Volunteers from Energy Transfer help bring new life to home family has lived in for more than 40 yearsKPRC 2 and our partners at Energy Transfer, Houston Christian University and Exclusive Furniture are featuring The Restoration Team and the incredible work they do to help families around Houston with home repairs after natural disasters.
KPRC 2 Investigates uncovers bizarre business linked to HHA contracts
Read full article: KPRC 2 Investigates uncovers bizarre business linked to HHA contractsHoustonโs Investigative team is not stopping anytime soon. The KPRC 2 Investigation into questionable Houston Housing Authority contracts has uncovered a bizarre business hired to help in Houston. Investigator Amy Davis has part three of the deep dive into contracts costing us millions of dollars.
KPRC 2 Investigates: Houston Housing Authority Board to bring in investigator to look into contract awarding practices
Read full article: KPRC 2 Investigates: Houston Housing Authority Board to bring in investigator to look into contract awarding practicesThe KPRC 2 Investigators are looking into questionable projects orchestrated by the Houston Housing Authority.
KPRC 2 Investigates: Houston Housing Authority project costs soar to $5.4 million
Read full article: KPRC 2 Investigates: Houston Housing Authority project costs soar to $5.4 millionPublic trust, private deals. KPRC 2 Investigator Amy Davis continues the investigation into the Houston Housing Authorityโs questionable contracts. The latest project in question: A deal to install window AC units at three Houston housing projects.
$766K for unfinished park project: KPRC 2 Investigates Houston Housing Authority
Read full article: $766K for unfinished park project: KPRC 2 Investigates Houston Housing AuthorityThe Houston Housing Authority provides housing and services to tens of thousands of low-income people and families in our city using mostly federal tax dollars. But some people are worried the money meant to pay for improvements to Houston housing developments may not be going where it is supposed to.
โI donโt feel secureโ: Houston community members react after KPRC 2โฒs exclusive interview with CenterPoint CEO
Read full article: โI donโt feel secureโ: Houston community members react after KPRC 2โฒs exclusive interview with CenterPoint CEOFollowing CenterPoint Energy CEO Jason Wells exclusive interview with KPRC 2โฒs Gage Goulding, KPRC 2โฒs Amy Davis brought in five Houston community members to gauge how they feel about Wells responses.
Your voices heard: Action on mail delivery issues in Houston
Read full article: Your voices heard: Action on mail delivery issues in HoustonResidents across Houston have been reaching out, sharing concerns about ongoing mail delivery problems, especially broken or damaged cluster mailboxes. We understand the frustration, and thanks you to change is happening. Our team, led by KPRC 2 Investigator Amy Davis, has uncovered the extent of the issue, prompting a fresh response from lawmakers.
Why your electric bill is higher this month: CenterPoint rate increase explained
Read full article: Why your electric bill is higher this month: CenterPoint rate increase explainedAs you receive your latest electric bill, you may notice itโs higher than usual. Itโs not just the summer weather that may have caused the higher bill. This increase is due to a CenterPoint rate hike that took effect on September 1st. KPRC 2 Investigator Amy Davis explains what this means for you.
LISTEN: Houston scammers threatening arrests, jailtime for missing jury duty
Read full article: LISTEN: Houston scammers threatening arrests, jailtime for missing jury dutyDespite previous warnings, jury duty scams are still targeting people. Recently, a KPRC 2 viewer shared a suspicious call she received. Investigator Amy Davis has what you need to know to stay safe.
Help for Houston drivers tricked into paying high parking fees
Read full article: Help for Houston drivers tricked into paying high parking feesA California-based parking company, Metropolis, which manages several parking garages and lots in Houston, is under fire for allegedly tricking drivers into paying exorbitant fees.
Texas PUC delays decision again on CenterPoint Energyโs rates on electric bills
Read full article: Texas PUC delays decision again on CenterPoint Energyโs rates on electric billsThe Texas Public Utility Commission has yet again delayed a decision on CenterPoint Energyโs rates that we all pay on our electric bills.
Ask Amy: Help! Landlord wonโt return security deposit + added extra fees
Read full article: Ask Amy: Help! Landlord wonโt return security deposit + added extra feesWhen you move out of your apartment, you probably expect to use your security deposit for other expenses. But what can you do if your landlord refuses to return it without any explanation? This is the situation KPRC 2 viewer Shavon found herself in, and Amy Davis has the answer.
Houston apartment renter frustrated with ongoing water bill battle
Read full article: Houston apartment renter frustrated with ongoing water bill battleOver half of Houstonโs residents are renters, many living in apartment complexes scattered across the city. For those who pay their water bill to their landlord rather than directly to the water department, disputing discrepancies in the bill can become a complex and frustrating process.
Ask Amy: Who picks up utility poles and wires left after Hurricane Beryl cleanup?
Read full article: Ask Amy: Who picks up utility poles and wires left after Hurricane Beryl cleanup?Who is responsible for picking up utility mess debris left behind? KPRC 2 Investigator Amy Davis works to find answers to your questions.
How Houston residents can monitor electric usage in real time
Read full article: How Houston residents can monitor electric usage in real timeSaving on electricity means turning off devices and lights and bumping up your thermostat to a temperature some of you may think is uncomfortable. Many of you donโt do it because you donโt know how much you can save. There is an easy way to track your usage and see how small changes to your routine can save you money on your electric bill.
Why CenterPoint Energy is accused of overcharging customers for years
Read full article: Why CenterPoint Energy is accused of overcharging customers for yearsA judge has denied CenterPoint Energyโs request to dismiss their rate review. The company must now return to the table with city leaders to negotiate new rates that we all pay on our electric bill. Investigative reporter Amy Davis explains why CenterPoint is accused of overcharging all of us for years.
Lower electricity rates could be coming after a judge denied CenterPointโs request to dismiss rate review
Read full article: Lower electricity rates could be coming after a judge denied CenterPointโs request to dismiss rate reviewA judge has denied CenterPoint Energy's request to dismiss its mandatory rate review, which could lead to lower electric rates. The utility must now appeal or negotiate with cities claiming it overcharges customers by over $100 million annually. Tune in to KPRC 2 News at 6 a.m. Tuesday, where Investigative Reporter Amy Davis will explain how this decision might affect your electric bill and when you could see potential savings.
Does CenterPoint really need to raise rates again? Deadline to respond to judge is today
Read full article: Does CenterPoint really need to raise rates again? Deadline to respond to judge is todayToday is the deadline for CenterPoint to respond to allegations that it has overcharged customers for years. KPRC 2 Investigator Amy Davis has been following the developments on this case.
Why did Hurricane Beryl debris clean-up crews skip my street?
Read full article: Why did Hurricane Beryl debris clean-up crews skip my street?Everywhere you drive around Houston you can still see tree limbs and branches piled up along streets and curbs. Five weeks have passed since Hurricane Beryl blew through the area taking down thousands of trees. And some of you are asking when the city will finish the job of getting it all cleaned up. Investigator Amy Davis is getting answers.
โIโm screaming. Iโm yelling. Iโm upsetโ: Houston Cash App fraud victims lose thousands of dollars
Read full article: โIโm screaming. Iโm yelling. Iโm upsetโ: Houston Cash App fraud victims lose thousands of dollarsCash App customers may be able to claim $2,500 each as part of a $15 million settlement for data and security breaches.
Is the Houston water bill plan working? Who is in charge of fixing the issues exposed by KPRC 2 โDRAINEDโ Investigation?
Read full article: Is the Houston water bill plan working? Who is in charge of fixing the issues exposed by KPRC 2 โDRAINEDโ Investigation?The KPRC 2 'DRAINED' investigation into inaccurate and outrageous water bills got big results this past April. Now four months into the Houston Mayor's plan to fix the water billing issues we wanted to know if it's working. What's changed? And who's in charge of fixing all of the problems we exposed? KPRC 2 Investigative reporter Amy Davis is looking out for you as she checks the city's progress in correcting the water problems draining so many of you.
Ex-city of Houston water dept. manager admits to lying about relationship with contractor she awarded millions
Read full article: Ex-city of Houston water dept. manager admits to lying about relationship with contractor she awarded millionsPatrece Lee, the former Houston Public Works manager, admitted to lying to the inspector general's office about one of the emergency water repair contractors she awarded millions to being her relative.
Former city manager used money from shady water line repair contracts to fund โso-calledโ charity
Read full article: Former city manager used money from shady water line repair contracts to fund โso-calledโ charity'DRAINED' Investigation fallout. Court records now reveal Patrece used some of the money she got in kickbacks for a so-called charity she also set up. Investigator Amy Davis is taking you inside the charity to show you where some of your tax dollars went.
Former Houston city manager Patrece Lee faces new felony charge in water line repair contract scandal
Read full article: Former Houston city manager Patrece Lee faces new felony charge in water line repair contract scandalA new charge has been filed against a former city manager at the center of a contract corruption scandal in Houston.
Ask Amy: How long does my apartment have to make repairs after Hurricane Beryl?
Read full article: Ask Amy: How long does my apartment have to make repairs after Hurricane Beryl?A lot of us in the Houston area are still dealing with damage left by Hurricane Beryl. Some renters are asking Amy Davis how long their landlords have to fix damage caused by the storm. Amy is answering your questions about rentersโ rights after Beryl.
Houston electric accounts show power use during Hurricane Beryl power outages
Read full article: Houston electric accounts show power use during Hurricane Beryl power outagesHomeowner charged for electricity usage during the power outage. How did that happen? KPRC 2 Investigator Amy Davis looks for answers and explains how you can check your own usage during the recent power outage days.
Customers report frequent power outages even on sunny days (before Hurricane Beryl)
Read full article: Customers report frequent power outages even on sunny days (before Hurricane Beryl)We are hearing from more of you about issues with power outages way before Hurricane Beryl slammed the Houston area. A Kingwood customer contacted Investigator Amy Davis after she complained about frequent and unexplained power outages in her neighborhood.
Did CenterPoint do enough to clear trees in Houston before Hurricane Beryl?
Read full article: Did CenterPoint do enough to clear trees in Houston before Hurricane Beryl?Hurricane Beryl ripped down powerlines all over Houston. But what about the powerlines that already had overgrown trees and branches in the way? It didn't help the situation! KPRC 2 Investigator Amy Davis looks into who is supposed to clear out tree branches around powerlines and what you can do if you have the same issues in your neighborhood.
Ask Amy: Should I hire someone to help deal with the insurance company for hurricane repairs?
Read full article: Ask Amy: Should I hire someone to help deal with the insurance company for hurricane repairs?Many of you will soon be dealing with insurance claims and repairs. Should you hire a person to help you deal with the insurance company? Amy Davis explains everything you need to know about public adjusters - what they can do for you and how much you can expect to pay.
โIโve never stolen anything in my lifeโ: Brother of ex-city worker charged in Houston contract scandal claims innocence
Read full article: โIโve never stolen anything in my lifeโ: Brother of ex-city worker charged in Houston contract scandal claims innocenceWe are hearing more from one of the main people charged in the city of Houston contract corruption scandal. KPRC 2 Investigator Amy Davis was in court today for the latest developments in the case was first brought to light because of the KPRC โDRAINEDโ Investigation.
Ask Amy: Can I get money back for internet services that are not working right now?
Read full article: Ask Amy: Can I get money back for internet services that are not working right now?As power is restored to homes and businesses across our area many of you say you still donโt have internet. AT&T and Comcast Xfinity customer service are difficult to reach and when you do get a human on the phone, they donโt have any answers. Investigative reporter Amy Davis is answering your questions about whatโs causing internet outages and what you can do about them.
Hurricane Beryl vs Ike - is it taking longer to get power back for Houston customers?
Read full article: Hurricane Beryl vs Ike - is it taking longer to get power back for Houston customers?Many of you are mad and emailing and calling us. You are demanding to know what is taking CenterPoint so long and why it is taking longer and longer to restore power after recent major weather events?
Are you using the wrong extension cords on your generator? Generator safety 101
Read full article: Are you using the wrong extension cords on your generator? Generator safety 101Generators are crucial during power outages but can be dangerous if not used correctly. Learn how to avoid deadly carbon monoxide poisoning and other hazards with expert tips from fire officials.
Ask Amy: How long will Texas electric rates be this high?
Read full article: Ask Amy: How long will Texas electric rates be this high?Why are electricity rates so high? When will they go down? Whatโs the best way to save money on electricity rates? Electric broker Mike Harrington with American Enerpower joins Amy to discuss electricity rates and your power bill.
Signing up for new electricity plan? What Houston customers should know beforehand
Read full article: Signing up for new electricity plan? What Houston customers should know beforehandChoosing a new electric plan, comparing rates and fees can be complicated. Itโs why some customers pay an electric broker or a third party to find the lowest rates. But some customers say their energy company is threatening to cancel their contracts because they signed up with the help of a broker. KPRC 2 Investigative reporter Amy Davis is asking - can they do that?
Top 5 most outrageous Houston water bills the KPRC 2 โDRAINEDโ investigation helped resolve
Read full article: Top 5 most outrageous Houston water bills the KPRC 2 โDRAINEDโ investigation helped resolveThe KPRC 2 โDRAINEDโ Investigation is getting big results! You may know last month seven people were charged in a water line repair scandal, after Amy Davis exposed shady contract dealings. This is after the entire Houston water department changed the way they bill Houston customers. All of this is in addition to the massive amount of money Amy and the team have helped get back for customers with high and confusing water bills.
Whatโs being done to prevent another city contracts scandal in Houston following โDRAINEDโ investigation
Read full article: Whatโs being done to prevent another city contracts scandal in Houston following โDRAINEDโ investigationA small change to prevent another multi-million-dollar corruption scandal like the one KPRC 2 Investigates exposed in the Houston water department. Our โDRAINEDโ investigation led to seven criminal indictments. Investigative reporter Amy Davis went to the Houston city council meeting to find out about the new change to city processes.
$4,168.67!?๐ฑ Houston woman sent huge bill despite shutting off water herself to avoid it
Read full article: $4,168.67!?๐ฑ Houston woman sent huge bill despite shutting off water herself to avoid itA Fifth Ward resident claims despite shutting off her own water, fearing a high bill, she still owes $4,168.67.
Ask Amy: Do I really need to get a police report for a minor crash?
Read full article: Ask Amy: Do I really need to get a police report for a minor crash?We donโt have to tell you driving in Houston can be rough. There are accidents every single day. If youโve been in an accident, you know the process can be frustrating and complicated. Amy Davis answers questions about what to do after youโve been involved in a crash.
Be storm-ready: 4 important tasks to do before the next Houston storm
Read full article: Be storm-ready: 4 important tasks to do before the next Houston storm"๐ฉ๏ธ Getting ready for storm season? ๐ฉ๏ธ Don't wait until it's too late! Check out these 4 essential tips from Investigator Amy Davis on what you can do now to prepare for the next storm in Houston. From insurance coverage to documenting your belongings, these steps can save you a lot of trouble. #StormPreparation #HoustonStorms"
โI screwed upโ: Contractor charged in Houston water line repair scandal uncovered by KPRC 2โฒs DRAINED investigation
Read full article: โI screwed upโ: Contractor charged in Houston water line repair scandal uncovered by KPRC 2โฒs DRAINED investigation๐ฃ Shocking revelations have come to light about a corruption scandal involving waterline repair contracts in Houston. Investigative journalist Amy Davis with KPRC 2 Investigates has been at the forefront, uncovering the truth behind the shady deals that cost taxpayers millions of dollars.๐ Several defendants have been charged with bribery, abuse of official capacity, and tampering with government documents. This case continues to unfold, and with ongoing investigations, more people may be implicated.
Why you should file a claim for storm damage before itโs too late
Read full article: Why you should file a claim for storm damage before itโs too lateItโs possible with the recent storms that you have new damage on your roof. Thatโs just one reason you may want to consider getting a roof replacement. KPRC 2 Investigator Amy Davis explains, waiting may mean to have to pay a lot more when it does come time for a new roof.
โI think she was doing her jobโ: Houstonโs mayor commends KPRC 2โฒs Amy Davis for exposing shady city contracts
Read full article: โI think she was doing her jobโ: Houstonโs mayor commends KPRC 2โฒs Amy Davis for exposing shady city contractsHouston Mayor John Whitmire responds to corruption charges against seven people in a city water line repair scandal uncovered during KPRC 2's 'DRAINED' investigation.
โThatโs classic public corruptionโ: Felony charges filed after โDRAINEDโ Investigation into shady contracts
Read full article: โThatโs classic public corruptionโ: Felony charges filed after โDRAINEDโ Investigation into shady contractsA major break in our โDRAINEDโ Investigation into the City of Houston water department. Seven people at the center of the waterline repair contract scandal KPRC 2 Investigates exposed are charged with bribery, abuse of official capacity and tampering with government documents.
Corruption charges after โDRAINEDโ investigation uncovers emergency water repair scam
Read full article: Corruption charges after โDRAINEDโ investigation uncovers emergency water repair scamBig developments stemming from the KPRC 2 โDRAINEDโ Investigation into the City of Houston water department.
Ask Amy: 13 things to ask before you hire a roofer
Read full article: Ask Amy: 13 things to ask before you hire a rooferTexas is the only Gulf State that doesnโt license roofers. Anybody can call themselves a roofer. Thatโs why you have to protect yourself. Investigator Amy Davis has a list of what you should ask before hiring a roofing contractor.
No power for days, so why was this Houston customer still charged for using electricity?
Read full article: No power for days, so why was this Houston customer still charged for using electricity?No lights, no air conditioner, no nothing. If you were one of the 900,000 people who lost electricity for several days this month you might expect your next bill to be slightly lower than normal. One man in the Heights called us when he noticed his account showed he was using electricity on days when that was impossible. Investigative reporter Amy Davis explains you how to check your own account.
How to get reimbursed for food lost during a power outage without insurance
Read full article: How to get reimbursed for food lost during a power outage without insurance๐จ Attention ๐จ Did you lose all your food during a recent power outage and don't have insurance? We've got you covered! Check out our latest article on how you can get reimbursed for the food you lost, even without insurance. #PowerOutage #Reimbursement #FoodAssistance #HoustonStrong ๐ช๐ผ๐ก
Ask Amy: If a neighborโs tree falls on your fence/car/house who is responsible?
Read full article: Ask Amy: If a neighborโs tree falls on your fence/car/house who is responsible?Who pays for tree damage caused by the storm? Is there a way to register your home for priority electric service? Investigator Amy Davis is working to find answers to your storm related questions. We know a lot of you are dealing with clean-up from trees down in your neighborhood.