“We can look at how they evaluate customer needs for where the mobile generation needs to go, including looking at their emergency operation plan and how it deals with this,” PUC Chairman Thomas Gleeson said.

PUC approves audit after accusations of overcharging and overspending

CenterPoint Energy announced late Friday it would proceed with its long-disputed rate review, ongoing since August. Alongside this announcement, the energy company presented a proposal to increase rates, aiming to recover costs from its response to severe weather in May.

CenterPoint Energy CEO Jason Wells spoke with KPRC 2 in the first interview since Houston’s double whammy of natural disasters: a derecho in May and Hurricane Beryl in July. Click this story for the FULL transcripted interview.

Nearly three months after Hurricane Beryl left more than two million CenterPoint Energy customers in the dark, the Public Utility Commission (PUC) wants to hear directly from Houston residents.

From electric rates to power outages, it seems like we have heard a lot lately about CenterPoint Energy. In this week’s “Ask Amy” segment, investigative reporter Amy Davis answers a question from viewer Don Conger: ”Why are we stuck with CenterPoint? Why don’t they have any competition? Can they be fired?”

Saving on electricity means turning off devices and lights and bumping up your thermostat to a temperature some of you may think is uncomfortable. Many of you don’t do it because you don’t know how much you can save. There is an easy way to track your usage and see how small changes to your routine can save you money on your electric bill.

A judge has denied CenterPoint Energy’s request to dismiss their rate review. The company must now return to the table with city leaders to negotiate new rates that we all pay on our electric bill. Investigative reporter Amy Davis explains why CenterPoint is accused of overcharging all of us for years.

Several cities, including Houston, are urging the Public Utility Commission to prevent CenterPoint from dropping its rate case, arguing the utility company is overcharging customers by up to $100 million annually. What are your thoughts on this issue? Share your comments below!

University of Houston VP Ramana Krishnamoorti and CEO Jason Wells indicate that the costs incurred will eventually be passed to customers, either through a future rate increase or a state bailout.

Despite everyone and their mom cranking up the A/C during the brutal summer heat, WalletHub says Texas has the 4th lowest energy costs in the country.

Why are electricity rates so high? When will they go down? What’s the best way to save money on electricity rates? Electric broker Mike Harrington with American Enerpower joins Amy to discuss electricity rates and your power bill.

Choosing a new electric plan, comparing rates and fees can be complicated. It’s why some customers pay an electric broker or a third party to find the lowest rates. But some customers say their energy company is threatening to cancel their contracts because they signed up with the help of a broker. KPRC 2 Investigative reporter Amy Davis is asking - can they do that?