Did you know that Houston loses a staggering 32 billion gallons of water annually due to leaks?

Brace yourselves, Houston! The next water rate increase is just around the corner, set to hit in 41 days.

A Houston Community College student is struggling with the financial burden of an unusually high water bill, recently discovered that for the past two years, he may have been paying for his neighbor’s water usage instead of his own.

A Houston couple is purposefully overpaying their water bill because they say the city is charging them wrong.

A Fifth Ward resident claims despite shutting off her own water, fearing a high bill, she still owes $4,168.67.

A Houston water customer called KPRC 2 Investigates when she said the city stuck her with a $2,400 water bill caused by its faulty equipment. It’s a six month ordeal that mentally ‘DRAINED’ this Kingwood homeowner. Investigator Amy Davis is getting answers and what you can do if something similar happens to you.

The City of Houston has raised water rates but customers are questioning the *accuracy* of the meter readings. KPRC 2 Investigates has one man’s story that puts the problem into perspective.