Whether you pay for an extended warranty or the product you buy comes with one, you expect the company to make the repairs it promised when you need them. Many consumers are discovering businesses are making it nearly impossible to file claims for warranty work. KPRC 2 Investigates discovered that consumers do have rights when it comes to warranties.

An attorney for Netflix’s “Tiger King” star Jeff Lowe and his wife says the couple is willing to give up their big cats to resolve a Justice Department civil complaint against them over the animals' care.