Zephra Bell, who recently launched her notary public business, shared her frustration over missing mail and inconsistent deliveries in her Southeast Houston neighborhood.

In light of Wednesday being National Package Protection Day, there are some security measures that can be taken to ensure the gifts you order stay in your possession, and not get in the hands of porch pirates.

The rippling effects of the war are hitting home.

If you are returning something you got over the holidays - it might not be as easy as in the past specially if it's a larger item. A record number of people shopped online this holiday season. That combined with the pandemic and shipping supply issues means the holiday returns season is shaping up to be a challenge. KPRC 2 Investigates is looking into third party shipping issues.

When the Bieltz family moved from Puerto Rico to Sugar Land, they figured the belongings they paid thousands of dollars to have shipped would be delivered in about two weeks. However, it was anything but timely.

Although Port Houston is ground zero for goods, there’s still no shortage of work to be done.