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Want to attend concerts again? Ticketmaster could have these COVID-19 conditions

Read full article: Want to attend concerts again? Ticketmaster could have these COVID-19 conditions

HOUSTON – Ticketmaster announced in order for fans to attend concerts in the future they may have to provide proof of a negative COVID-19 test, Billboard reported Wednesday. How Ticketmaster plans to check your vaccine status for concerts. #BillboardNews pic.twitter.com/yIwy39GTfi — billboard (@billboard) November 11, 2020The plan, which is still being mapped out, would involve the Ticketmaster app and medical information firms. To attend a concert, fans would be required to either verify through the app that they’d been vaccinated or prove they tested negative for the virus within 72 hours prior to event, CNN reported. Anyone who failed to do so would not be allowed into the venueTicketmaster added that fans should not worry about their personal health information being permanently stored or shared, CNN reported.

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Are you owed money for tickets to an event that was canceled, rescheduled or postponed? Here is what you should do to try to get your refund.

Read full article: Are you owed money for tickets to an event that was canceled, rescheduled or postponed? Here is what you should do to try to get your refund.

Ticketmaster, Live Nation and AEG are calling these events postponed and claiming that if they are rescheduled, the customer is not entitled to a refund. Currently, there are no regulating agencies investigating this issue, demanding that the tickets sellers refund customer’s money. But with enough pressure, agencies like the Texas Attorney General and/or the Federal Trade Commission just might. You can “cc” the Texas Attorney General, the Federal Trade Commission and yours truly on that letter. Send those same details to these agencies as complaints:Texas Attorney General Consumer Protection DivisionFederal Trade CommissionThe Houston Better Business Bureau3.

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Ticketmaster, LiveNation backtrack, ease refund policy for postponed and rescheduled events

Read full article: Ticketmaster, LiveNation backtrack, ease refund policy for postponed and rescheduled events

HOUSTON – Ticketmaster and its parent company LiveNation appear to be easing up and relaxing a stringent refund policy that stuck thousands of consumers with the cost of event tickets, even when the events were canceled on the originally scheduled date. We told you about Phyllis Bailey’s efforts to get a refund when the March concert she planned to attend was rescheduled for August. She wanted a refund instead, but Ticketmaster declined her request. Ticketmaster told her she wasn’t eligible for a refund because her tickets would “still be good” for the new show on March 24, 2022. For cancelled shows fans can choose to receive up to 150% of their ticket value as Concert Cash, and for rescheduled shows they will receive Concert Cash once they attend the new date.

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Consumer expert Amy Davis gives advice on dealing with ticket sellers canceling events while refusing refunds

Read full article: Consumer expert Amy Davis gives advice on dealing with ticket sellers canceling events while refusing refunds

Now, many of those ticket holders are left waiting on refunds that may never come. When Live Nation or Ticketmaster canceled shows and concerts, instead of using the word “canceled,” the ticket sellers said the events were just “postponed.” Once rescheduled, even if the customer cannot attend on the new date, the companies won’t always refund the ticket price. Canceled concerts, refunds deniedIt happened to Houstonian Phyllis Bailey. When Bailey contacted Live Nation to get a refund of the $222.14, a representative told her the show was simply postponed until August 11. Live Nation told her she could get a refund.