HOUSTON – Got a toll violation in the mail, even though you have an EZ tag?
For EZ TAG customers:There are a few reasons customers may get violations, which can be readily easily resolved.
A common reason customers get bills for unpaid tolls is because the customer’s new license plate number was not added to their EZ TAG account.
For cash customers/drivers without an EZ TAG account:As of March 11, 2020, the Harris County Toll Road Authority (HCTRA) implemented “hands-free” toll collection to reduce potential exposure of both drivers and employees to COVID -19.
HCTRA encourages EZ TAG customers to manage their prefunded account 24/7 on hctra.org or download the mobile app.