A heartbreaking event unfolded at the USPS regional processing facility in Missouri City, TX.

Authorities were unable to give out too many details on what happened but did confirm the shooter and the victim were both USPS employees at the regional facility.

The Associated Press has found numerous instances of completed mail ballots from around the country being sent to election offices in the wrong state.

The United States Postal Service might have found a way to unite a nation bitterly divided after this month’s election: It’s releasing a Betty White stamp.

Just weeks after finally receiving a $10,000 check that took over two months to arrive, Bell is now waiting on another crucial payment, this time from the Teacher Retirement System of Texas.

A former Houston letter carrier has been indicted by a grand jury, accused of stealing millions of dollars in checks that should have been delivered to Harris County mailboxes.

A contentious congressional hearing has shown that lawmakers are uneasy about the U.S. Postal Service's readiness for a crush of mail ballots for the November election because some of them feel burned by other Postal Service actions.

From lost birthday cards to cashiers’ checks stuck in limbo, the complaints are growing louder as postal service issues persist.

In May, our Re'Chelle Turner was invited to the USPS Local Processing Center in Missouri City for an inside look at the new equipment and technology to improve mail delivery. However, in recent months, problems have resurfaced.

Zephra Bell, who recently launched her notary public business, shared her frustration over missing mail and inconsistent deliveries in her Southeast Houston neighborhood.

People who live in a northwest Harris County neighborhood say they haven’t had mail delivered to them in nearly a month. They also say their HOA refuses to repair cluster mailboxes that were destroyed when a car crashed into them.

America’s employers added a strong 272,000 jobs in May, accelerating from April and a sign that companies are still confident enough in the economy to keep hiring despite persistently high interest rates.

On Thursday, The USPS invited Turner to the South Houston Local Processing Center (LPC) located at 611 Hwy. 90 A in Missouri City, TX 77489 for a tour. She will get a behind-the-scenes view of the new processing facility. It includes new technology such as high-speed sorting equipment.

This is how it’s supposed to work, United States Postal Service carriers opening your mail boxes with what’s called a arrow key and then delivering your mail.

A Texas man accused of making 3D printed copies of counterfeit universal mail keys, known as arrow keys, has been indicted by a Harris County grand jury.

For nearly a year, some homeowners at the Windsong neighborhood in West Harris County had to drive roughly a mile to the post office to pick up their mail. The cluster mailbox they used was damaged and postal workers wouldn’t deliver their mail worried someone could steal it.

UPS will become the primary air cargo provider for the United States Postal Service.

Learn what steps to take if you suspect your mail has been stolen or is missing.

For weeks now - we’ve been following these problems. The United States Postal Service says this is because they are working to modernize their mailing system. U.S. Representative Al Green talked with KPRC 2′s Amy Davis about how the hold-up could impact voters.

KPRC 2 has a brand new experiment underway. Our colleagues at KSAT in San Antonio unboxed our package and they mailed it back to KPRC. Follow the return trip here.

The U.S. Postal Service says a mix of environmental initiatives and cost-cutting business practices are going to reduce its planet-warming greenhouse gas emissions by 40% by 2030.

With problems regarding mail thefts all over the news recently, there is a way you can track your incoming deliveries for free that could cut down on some of the issues.

Stay informed and secure: The United States Postal Inspection Service offers strategies to thwart smishing attempts and protect your personal information

As the KPRC 2 team continues working to get answers regarding the United States Postal Service debacle, another Houston area small business owner told us that the mail delays have cost her thousands of dollars and the opportunity of a lifetime.

We are still working to get answers from the United States Postal Service about missing mail and package delays from a north Houston-area processing center.

It’s a problem all too familiar to residents who are waiting to receive mail from the United States Postal Service’s Missouri City Processing Center.

United States Rep. Al Green said on Tuesday that USPS told him they have brought about 30 employees to help address the mail delivery delay issues in Missouri City.

United States Rep. Al Green (D-Houston) wrote a letter to USPS to ask them to establish a customer service team to help those who have experienced their packages being delayed at the Missouri City mail facility.

The United States Postal Service released a statement saying that the package delays at the Missouri City sorting facility are happening because the agency is making changes to its distribution centers in the Houston area.

Americans can order four free COVID-19 tests again online.

The U.S. Postal Service says law enforcement officials have charged more than 600 people with postal crimes since launching a crackdown in May.

Households can receive as many as four no-cost tests, delivered for free by the United States Postal Service, which will begin shipping the tests the week of Oct. 2.

A United States Postal Service worker is facing several charges after admitting to stealing credit card information from at least 37 victims during her delivery routes in 2021, according to court documents.

A United States Postal Service employee died while working his route in Dallas on Tuesday during scorching weather, according to NBC 5.

The Supreme Court this week is hearing the case of a religious mail carrier who refused to deliver Amazon packages on Sundays.

Homeowners in a Copperfield neighborhood said they’re caught in the middle of a dispute with their homeowner’s association and the United States Postal Service over who is responsible for replacing their damaged cluster mailbox.

A 58-year-old mother of two going to the post office to mail a package to one of her daughters at college was killed Wednesday when a driver slammed into the United States Postal Service building in the 2900 block of Rogerdale Road.

A woman is dead after a driver accidentally crashed into United States Postal Service office in southwest Houston Wednesday afternoon, according to the Houston Police Department.

The nation’s major shipping companies are in good shape to get shoppers’ packages delivered on time this holiday season.

Sixty-five-year-old Irene Sanchez has had the same problem for seven months.

The United States Postal Service is creating a permanent division to handle election mail issues as part of an effort to ensure swift and secure delivery of midterm election ballots.

The U.S. Postal Service plans to further increase the number of electric-powered vehicles it's buying to replace its aging fleet of delivery trucks.

More than 120 pieces of stolen mail and a U.S. Postal Office master key along with several drugs were found during a traffic stop in northeast Harris County, according to deputies with Constable Mark Herman’s Office.

California and 15 other states want the U.S. Postal Service to buy electric-powered delivery vehicles.

The House has approved a bipartisan bill that would lift onerous budget requirements that have helped push the Postal Service deeply into debt.

UPDATE: An email received Sunday, Feb. 6 contained the following response from USPS Senior Public Relations Representative, Martha Johnson:

The Environmental Protection Agency says a U.S. Postal Service plan to replace its huge fleet of mail-delivery trucks has too few electric vehicles and falls short of President Joe Biden's goals to slow global warming.

The U.S. Postal Service pulled out all the stops to avoid a repeat of the 2020 holiday shipping disaster, and it worked.

Now that December is here, many of us are eyeing those Christmas lists and checking off all the things.

Postal workers who recall packages and letters piled up in distribution hubs a year ago are gearing up for another holiday crush.

President Joe Biden plans to nominate two new members to the U.S. Postal Service Board of Governors.

Have you heard of Operation Santa?

Yogi Berra once said, “A nickel ain’t worth a dime anymore.”.

United States Postal Service Postmaster General Louis DeJoy speaks during a House Oversight and Reform Committee hearing on "Legislative Proposals to Put the Postal Service on Sustainable Financial Footing" on Capitol Hill, Wednesday, Feb. 24, 2021, in Washington. United States Postal Service Postmaster General Louis DeJoy is left. Postal Service over persistent delivery delays under DeJoy, a major GOP donor who took over the agency last summer. He announced the plans at a webinar with other postal service officials. And those concerns remain.”DeJoy, a former supply-chain CEO who took over the Postal Service last June, has been mired in controversy since taking over the agency.

United States Postal Service Postmaster General Louis DeJoy looks on during a House Oversight and Reform Committee hearing on "Legislative Proposals to Put the Postal Service on Sustainable Financial Footing" on Capitol Hill, Wednesday, Feb. 24, 2021, in Washington. (Graeme Jennings/Pool via AP)President Joe Biden on Wednesday nominated three postal experts to the governing board of the U.S. Postal Service, a move that could alter the course of an agency grappling with delivery delays and rumored cuts under its embattled Republican leader. A spokesman for the Postal Service said it "will welcome all qualified members to the Board of Governors." AdDeJoy and the board are finalizing a 10-year plan to revitalize the Postal Service, an independent agency with roots to the 18th century.

’Tis the season to give, and we have a feeling this might be one of the best ways yet to do exactly that.

HOUSTON – As the counting continues in several states a judge has issued another order to the United States Postal Service to locate any other mail-in ballots that have yet to be delivered. The order is focusing on states that have extended vote delivery deadlines including North Carolina and Pennsylvania. “That means he can find the postal service in contempt. It means he can call them out.”The postal service says in order to expedite the process ballots were scanned when they arrived but not when they were sent out of facilities making it appear as if they hadn’t been delivered. “But beyond that, I think the integrity and the reputation of the United States Postal Service is at stake.”Wice says he can’t guarantee the judge’s orders will make a difference but he believes they can make a difference, which is why the orders were issued.

HOUSTON – With concerns about mail delivery issues ahead of the election, our KPRC Investigates team put the United States Postal Service in Houston to the test. Mail service put to the testTo find out how common problems are we set up our own test. We sent letters to Southwest Houston, Kingwood, Missouri City, Tomball, West Houston, North Houston, The Woodlands, Cypress, Galveston, Liberty County, and Montgomery County. While no one at the postal service would talk to us about delivery issues, we did some digging and found out some interesting information about mail delivery timing. If you are having issues with your mail delivery, you should report it to the United States Postal Service.

FILE - In this May 6, 2020, photo, United States Postal Service carrier Henrietta Dixon gets into her truck to deliver mail in Philadelphia. Postal Service that they say threaten the upcoming presidential election(AP Photo/Matt Rourke, File)PHILADELPHIA – Lawyers for the U.S. Postal Service argued in court Thursday against accusations that service cuts are slowing down the mail and threatening the integrity of the presidential election. Lawyers for the Postal Service say headquarters never ordered a slowdown or overtime ban. They said the cuts also threaten the integrity of the upcoming election, given the expected widespread use of mail-in ballots across the country.

In rural areas where broadband internet connection is scarce, residents rely on the Postal Service to send checks, pay bills, get Social Security benefits and receive prescription medication. Places that had bad service probably still have bad service.”Across rural Texas, business owners, community leaders and farmers told The Texas Tribune that the quality of USPS service varies from post office to post office. We have no issues with the Postal Service, they are prompt and they do good service,” Plagens said. “We depend on our Postal Service, and we get taken care of by them,” Roberson said. “The Postal Service is grossly understaffed, especially in the rural areas that I represent,” Williams said.

FILE - In this April 2, 2020 file photo, a United States Postal Service worker makes a delivery with gloves and a mask in Warren, Mich. A group of states suing over service cuts at the U.S. Postal Service is asking a federal judge to immediately undo some of them, saying the integrity of the upcoming election is at stake. (AP Photo/Paul Sancya,File)SEATTLE – A group of states suing over service cuts at the U.S. Postal Service is asking a federal judge to immediately undo some of them, saying the integrity of the upcoming election is at stake. Michigan spent $2 million earlier this year on envelopes that met election mail standards — only to learn that the Postal Service wouldn't treat them as First Class mail.

HOUSTON The U.S. Postmaster General announced Tuesday he will halt operational changes at the United States Postal Service until after the 2020 election. Some Texas congressional members called for legislation to prevent the postmaster from doing another about-face. Embattled Postmaster General Louis DeJoy announced Tuesday that hell wait until after the November election to make operational changes at the USPS. DeJoy said retail hours wont change, mail processing equipment and collection boxes will stay where they are and overtime for employees will be restored. Two other Democratic congressional members also held press conferences Tuesday where they called the operational changes on the USPS an attack orchestrated by the nations highest office.

Restrictions and types of early voting vary by state, but 40 states and the District of Columbia do offer some form of early voting. Turning in ballots at a local election office or polling locationJust about every state allows voters to bring ballots in person to turn them in at local election offices. If you’re not close to a local election office to turn in a ballot, some states allow ballots to be turned in to alternate locations or the polling locations. New Hampshire and Vermont allow voters to return ballots to a polling place. Drop boxesThese are special containers that allow voters to drop off absentee or mail-in ballots in sealed envelopes.

HOUSTON As lawmakers in Washington battle over the fate and funding of the United States Postal Service, Harris Countys head election official is trying to reassure voters their local post office is up to the challenge of handling mail-in ballots this fall. House Speaker Nancy Pelosi called her members back into session from August recess to vote this weekend on a $25 billion boost to the USPS. Pelosi said cuts made by the Trump administration to the Postal Service, including the removal of sorting machines and mailboxes, are intentionally designed to negatively impact the use of vote-by-mail in November and disenfranchise voters. Hollins said due to the coronavirus pandemic he is expecting unprecedented use of mail-in ballots. Plans are already underway to move Harris Countys election headquarters to NRG Arena, which will also be used as a voting center for in-person and drive-thru voting.

Postal Service trucks at an Austin office. Postal Service said Tuesday that while she applauds Postmaster General Louis DeJoys latest commitment to delay proposed changes to mail services, she is still worried about the impact on mail-in voting this November. In 2009, she guided the postal service through the Great Recession as the board's chair. The USPS board of governors is comparable to a board of directors of a publicly held corporation, according to the USPS website. Presidential-appointed governors serve terms of seven years and only as many as five governors may be members of one political party.

WASHINGTON Speaker Nancy Pelosi says she is calling the House back into session over the crisis at the U.S. In a time of a pandemic, the Postal Service is Election Central," Pelosi wrote Sunday in a letter to colleagues, who had been expected to be out of session until September. The House Oversight and Reform Committee said it wants to hear from DeJoy and from the chair of the Postal Service board of governors, Robert Mike Duncan. With heightened scrutiny of its operations, the Postal Service is now requesting a temporary preelection rate increase, from mid-October through Christmas, although not for first-class letters. "Given the recent customer concerns the Postal Service will postpone removing boxes for a period of 90 days while we evaluate our customers concerns,'' Postal Service spokeswoman Kimberly Frum said.

As President Donald Trump rails against the idea of expanding mail-in voting, resists new funding for the U.S. That continued a pattern of Trump steadfastly fighting the expansion of mail-in voting, saying without evidence that it leads to voter fraud. Dan Patrick and Attorney General Ken Paxton have vigorously fought efforts to expand mail-in voting this year. But even without an expansion of mail-in voting, millions of Texans qualify because of their age, location or disability. "That means they cant have universal mail-in voting; they just cant have it."

Voters and lawmakers in several states are also complaining that some curbside mail collection boxes are being removed. Postal Service is sufficiently prepared to fulfill.Meanwhile, the removal of Postal Service collection mail boxes triggered concerns and anger in Oregon and Montana. All three members of Montanas congressional delegation two of whom are Republican raised concerns about the removal of mail boxes in letters sent to Postmaster DeJoy. Postal Service spokesperson Ernie Swanson said the Oregon removals were due to declining mail volume and that duplicate mail boxes were taken from places that had more than one. The Postal Service said four mail boxes were removed in Portland this week.

Fifty years ago, the former Post Office Department changed over and became the United States Postal Service. Postal Service, as we know it now, has only been around since 1970? Energized by the Civil Rights Movement, postal workers in New York went on strike, and the movement eventually swelled across the country. Previously, letters were taken to a Post Office, where employees would note the postage due (or paid) in the upper right corner. Postal Service stands financially, perhaps we do have to consider, what if the mail goes away someday?

A United States Postal Service employee has tested positive for the coronavirus in Washington, according to K5 News. Bringing the number of presumed positives cases to eight in the state as of March 1, K5 News reports. According to USPS, the latest case is a woman who works at a package soring facility in Federal Way, Washington. USPS said the woman would have some contact with other employees in the work environment, but no contact with the packages that are sent directly to customers. The woman is recovering at home while the USPS facility is closed for cleaning, K5 News reports.

HOUSTON – Does the United States Postal Service really recognize Houston as Clutch City? “No joke, the US Postal Service officially recognizes 77002, zip code of the Toyota Center, as Clutch City, TX," Hidalgo wrote. “Luckily, our office shares that zip.”The Toyota Center is home to the Houston Rockets as we all know. We also searched zip code 77027, the zip code for the team’s previous home The Summit, now Lakewood Church, and Clutch City did not show up. It seems that by the team relocating to the Toyota Center the new zip code took on the Clutch City name.