But times are changing, thanks to COVID-19 and so are realtors’ approaches to selling. Irma Jalifi is an agent with Redfin Realty and says the pandemic is one of the toughest things to hit Houston’s housing market. So Redfin is now using new technology to keep business moving along while adhering to all of the social distancing standards. The program allows prospective buyers to safely tour homes without having to meet an agent at the property, and without having to come into contact with anyone. You download the Redfin app on your phone and enter some information about yourself — your phone number, and email address.