HOUSTON – One Northwest Harris County family is still dealing with the aftermath of the February freeze.
The brutally cold temperatures from the February freeze are still causing a major headache for homeowners. To this day, Michael and Lisa Anderson are dealing with unlivable conditions as they are still working on major repairs. And, they said, even worse, there’s more damage.
“It’s the ceiling. It’s the floor. Half of our kitchen’s come out,” Michael said. Their home in northwest Harris County is not unlike several others.
“In this front room, you’ll see that the entire ceiling is gone. The walls on one half are gone, and all the floors are gone,” Lisa said.
During the February freeze, they lost water and power for days. The challenges continued. Then, the Andersons said their pipes burst, causing water damage all over their home.
“I think it’s a challenge for the whole family,” Michael said.
On top of the challenges of having to fix their home, their 16-year-old son has several chronic conditions, including an autoimmune condition and autism.
“We ended up living in an RV for several days, then a hotel for several days, then an apartment. All of that transition is a struggle for a child that just wants consistency,” Lisa said.
They are currently paying to live elsewhere while they wait for their home to be fixed. Meanwhile, it has been a logistical nightmare, a time-suck, and a frustrating process with determining who is liable and for what.
“We’re trying to figure out what our next steps are,” Michael said. “I feel like the proper steps weren’t taken and now we’re at where we’re at.”
Now, they said they are going to continue to fight for answers. They said they are worried that the situation will only get worse.
“Who is responsible? And I want to make sure they’re being held accountable. Let’s not forget that people died during this storm,” Lisa Anderson said.