HOUSTON – Several soon-to-brides are finally getting some much-needed help after the Princess Bridal Boutique in North Harris County suddenly closed its doors without any notice.
The owners of Ventura’s Bridal Fashions located at 102 N. Loop W. in Houston is offering a once-in-a-lifetime deal to the brides from Princess Bridal Boutique whose dream gowns won’t be delivered on time, or they can’t get a refund.
“We do offer some beautiful backstock gowns. The backstock gowns are one of a kind and range anywhere from $800 to $4,800. It’s free of charge. We just ask that they make a contribution to the Houston Food Bank,” Assistant Manager Veronica Bourque said.
The one-stop shop is now helping about 14 brides who were left in limbo.
“We carry a bunch of different designers. We have Allure, Justin Alexander, Mori Lee and we exclusively carry Design Fairytale wedding gowns,” Bourque said.
The salon has been around for over 40 years, and they have over 900 gowns.
“I really feel for them. It’s a stressful time in all brides’ lives doing this normally. So, for a situation like that to just come up, that’s the last thing anyone wants,” Bourque said.
Veronica Bourque is the assistant manager and she has a passion for helping other brides.
“I’ve always loved bridal so that connection with the brides and getting the dress of their dreams for their special day has always brought me a ton of joy,” she said.
Veronica said the owners are super generous and wanted to do something to make sure the brides have a special day.
“It’s really nice to be able to know that they are taking care of them. We got them. There’s nothing they need to be… we can at least take that stressful part off of them,” she said.
KPRC 2 recently reported about several soon-to-be brides who were left in limbo after The Princess Bridal Boutique, located off FM 2920 in north Harris County, closed without any notice.
KPRC 2’s Re’Chelle Turner checked back in with Helen Ford who made a down payment for over $900 at Princess Bridal back in February. Ford said she has reached out to the owners multiple times.
“I’ve yet to hear back from anyone from the boutique. I’ve sent several emails, and tried to call,” she said.
She said the wedding planning process is already a lot and not getting her dream gown is frustrating and disappointing.
“There is no update. We don’t know what’s going on. We don’t know if we are going to get our money back or when we will get our money back. There is nothing,” Ford said.
Ford found a new dress at a different bridal shop.
“But it’s still…it’s never going to go away it’s still in the back of my mind that this was my first experience. Trusting the first company and it not going through,” she said.
But it was a completely different story for Kimberly Serrano who also had to deal with the Princess Bridal saga.
“It was honestly so crazy I called and emailed them like so many. They ghosted me like a day and then after that I got an email saying we can meet up at this time and we have decided to give you the dress,” Serrano said.
Since Ventura’s already carries most of the wedding designer dresses as Princess Bridal, they are also offering deals for brides who still want the dress they originally purchased.
Veronica said most of the brides are disputing the charges and then coming to Ventura’s to pay her.
She said most of them were being overcharged, so she’s giving them a fair price and free shipping.