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Cash App ordered to pay $15M in fraud settlement. Here’s how you can submit a claim

FILE - Cash App logos are seen on a phone screen, Sept. 8, 2023, in New York. (AP Photo/Richard Drew, File) (Richard Drew, Copyright 2023 The Associated Press. All rights reserved)

HOUSTON, Texas – You could have money coming your way - if you’ve recently used Cash App. A class-action lawsuit settlement ordered Cash App to pay customers impacted by fraud. I’ve heard from a lot of you who fell victim to some type of fraud on the app.

A group of Cash App users claim Cash App and its owner, Block, were:

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  • Negligent in responding to two big data breaches
  • Didn’t have proper security controls
  • Didn’t respond to concerns about fraudulent transactions

Cash App was ordered to pay out $15 million in damages.

If users had unauthorized or fraudulent withdraws or transfers of funds from their Cash App account after August 23, 2018, they are eligible to submit a claim for up to $2,500.

The Claim Form must be submitted no later than November 18, 2024.

Check to see if you are eligible for Cash App refund.

Cash App settlement and how to see if you can apply for a refund:

1. Check Eligibility:

- Ensure that you had unauthorized or fraudulent withdrawals or transfers from your Cash App account after August 23, 2018.

2. Gather Documentation:

- Collect any evidence of fraudulent transactions, such as bank statements, screenshots of notifications, or correspondence with Cash App.

3. Submit a Claim Form:

- Visit the official settlement website.

- Complete the Claim Form with required personal and transaction details.

4. Deadline:

- Submit your Claim Form by November 18, 2024.


About the Authors
Amy Davis headshot

Passionate consumer advocate, mom of 3, addicted to coffee, hairspray and pastries.

Andrea Slaydon headshot

Award-winning TV producer and content creator. My goal as a journalist is to help people. Faith and family motivate me. Running keeps me sane.

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