Skip to main content
Clear icon
52º

Houston community shows up for Baskin Robbins worker who inspired ‘Operation Help Shirley’

Shirley with Tattoo Frank (KPRC 2)

SPRING, Texas – In a heartwarming show of kindness, the community rallied today around Shirley, a Baskin Robbins employee in Spring, whose story of resilience and dedication touched hearts across the city.

Shirley, who works at the Stuebner Airline Rd. location, shared with a customer that she took the job to help cover grocery costs.

Recommended Videos



That customer was Tattoo Frank, a local tattoo artist. He described how that visit to Baskin Robbins earlier this week took a surprising turn.

“I came over here after a motorcycle ride…feeling under the weather. Ice cream makes me happy,” he shared. “I met this lady. I got a $5 ice cream. I gave her a $5 tip…She started immediately crying…I didn’t know what I’d done to make her cry,” Frank said.

Moved by her reaction, he learned she was struggling financially and handed her the rest of the cash he had on him.

“Then she really started crying,” he recalled.

Determined to help Shirley more, Frank took to social media, sharing her story and encouraging others to support her. That provided the spark for “Operation Help Shirley.”

“Next thing you know…I get done [with my tattoo], I look on my social media, it had blown up,” he said, adding, “I even had companies reaching out to me. I had Captain Brad’s, I had the KPRC 2 news…Everybody reached out and wanted to open up their arms and give a helping hand.”

Frank’s post quickly amassed hundreds of shares, likes, and comments, with people offering household goods, cash, and even salon services for Shirley.

Today, the community’s outpouring of support continued as locals flocked to Baskin Robbins, forming a line out the door when the shop opened at 11 a.m.

Many visitors brought donations, gifts, and messages of encouragement, showing Shirley how much her story has resonated.

“I feel so thankful for how the community is stepping up to help me,” Shirley said.

Located at 16836 Stuebner Airline Rd, Baskin Robbins will continue hosting “Operation Help Shirley” as the community shows kindness and support in their own unique ways.


About the Author
Holly Galvan Posey headshot

Holly joined the KPRC 2 digital team in March 2024, leveraging her eight years of expertise in blogging and digital content to share her passion for Houston. Outside of work, she enjoys exploring the city's vibrant scenes, all while balancing her roles as a wife and mother to two toddlers.

Loading...

Recommended Videos