Ask Amy: Why are we stuck with CenterPoint Energy? Why no competition? Can they be fired?
Read full article: Ask Amy: Why are we stuck with CenterPoint Energy? Why no competition? Can they be fired?From electric rates to power outages, it seems like we have heard a lot lately about CenterPoint Energy. In this week’s “Ask Amy” segment, investigative reporter Amy Davis answers a question from viewer Don Conger: ”Why are we stuck with CenterPoint? Why don’t they have any competition? Can they be fired?”
Ask Amy: Who picks up utility poles and wires left after Hurricane Beryl cleanup?
Read full article: Ask Amy: Who picks up utility poles and wires left after Hurricane Beryl cleanup?Who is responsible for picking up utility mess debris left behind? KPRC 2 Investigator Amy Davis works to find answers to your questions.
Ask Amy: Can employers force you to use PTO for time they were closed/without power due to Hurricane Beryl?
Read full article: Ask Amy: Can employers force you to use PTO for time they were closed/without power due to Hurricane Beryl?Natural disasters like floods and hurricanes always raise questions about jobs and your paycheck. What if you can’t get to work safely? Will you be paid if your office is closed?
Why did Hurricane Beryl debris clean-up crews skip my street?
Read full article: Why did Hurricane Beryl debris clean-up crews skip my street?Everywhere you drive around Houston you can still see tree limbs and branches piled up along streets and curbs. Five weeks have passed since Hurricane Beryl blew through the area taking down thousands of trees. And some of you are asking when the city will finish the job of getting it all cleaned up. Investigator Amy Davis is getting answers.
Ask Amy: How long does my apartment have to make repairs after Hurricane Beryl?
Read full article: Ask Amy: How long does my apartment have to make repairs after Hurricane Beryl?A lot of us in the Houston area are still dealing with damage left by Hurricane Beryl. Some renters are asking Amy Davis how long their landlords have to fix damage caused by the storm. Amy is answering your questions about renters’ rights after Beryl.
Customers report frequent power outages even on sunny days (before Hurricane Beryl)
Read full article: Customers report frequent power outages even on sunny days (before Hurricane Beryl)We are hearing from more of you about issues with power outages way before Hurricane Beryl slammed the Houston area. A Kingwood customer contacted Investigator Amy Davis after she complained about frequent and unexplained power outages in her neighborhood.
Ask Amy: Should I hire someone to help deal with the insurance company for hurricane repairs?
Read full article: Ask Amy: Should I hire someone to help deal with the insurance company for hurricane repairs?Many of you will soon be dealing with insurance claims and repairs. Should you hire a person to help you deal with the insurance company? Amy Davis explains everything you need to know about public adjusters - what they can do for you and how much you can expect to pay.
Ask Amy: Can I get money back for internet services that are not working right now?
Read full article: Ask Amy: Can I get money back for internet services that are not working right now?As power is restored to homes and businesses across our area many of you say you still don’t have internet. AT&T and Comcast Xfinity customer service are difficult to reach and when you do get a human on the phone, they don’t have any answers. Investigative reporter Amy Davis is answering your questions about what’s causing internet outages and what you can do about them.