Houstonians who rent often have questions about their rights when it comes to dealing with their landlords. Around 50% of Houston residents are renters, and disputes can arise when landlords make decisions that affect tenants’ living situations.

Families displaced from four flood-prone apartment complexes in Houston may be eligible for federal relocation assistance, but many are still unaccounted for, with hundreds of residents yet to claim the aid they’re entitled to under federal law.

The sprawling and aging apartment complex at Burress and Airline in Northeast Houston has many elderly residents on a fixed income.

A woman says she and her three young sons have been forced to live in hot, moldy conditions for three months now, at her Cuny Homes apartment in Third Ward.

At KPRC 2, we work to get results. That’s exactly what’s been happening at a northside apartment complex we first told you about on Monday.

After residents reached out to KPRC 2′s Deven Clarke for help after saying they have spent days without electricity and weeks without hot water, some improvements are starting to be seen.

People who live at a Northside apartment complex came to us desperate for help after complaining about spending days without electricity and weeks without hot water.

A mother and daughter were severely hurt after the balcony rail on the apartment home they were renting had broken, sending them both tumbling to the concrete.

Some tenants at Cabo San Lucas who were in jeopardy of being kicked out can now sleep at home tonight following a legal battle that began last month.

Several attorneys from Lone Star Legal Aid stepped up to represent clients and provide information about tenant rights.

Some renters in the Cypress Station area said triple-digit temperatures don’t seem to matter to the property manager who has made no attempt to fix their air conditioning unit that’s been out for months.

A community activist is calling out a Katy apartment complex for mold and mice inside a unit where a mother and her four children live.

Residents who live at the Cranbrook Forest Apartments say they are fed up with rats, mold, and faulty appliances.

Houston, we have a NEW show on KPRC 2 + just for you. Each week, Amy Davis breaks down the consumer news you need to know.

Houston, we have a show on the KPRC 2+ livestream just for you. Amy Davis breaks down the consumer news you need to know and answers the questions you’re asking us each week.

Big changes are happening at the Sterlingshire Apartments in northeast Houston.

On Wednesday, dozens of residents at the Sterlingshire Apartments in Northeast Houston were served a hot meal thanks to an organization called Hoodies 4 Healing.

Residents living in one Southwest Houston apartment complex had to deal with raw sewage backup for over 20 hours and they say the city is to blame for repair delays.

As part of our Ask 2 series, the newsroom will answer your questions about all things Houston. Question: Who is responsible for wrapping pipes at a rental property? Landlords, especially in apartment complexes and condominiums, are responsible for making winter weather preparations before a freeze event occurs, such as pipe wrapping and winterizing. If pipes freeze and they burst, it is the landlord’s responsibility to fix the pipes and pay for all damages. According to the Houston Apartment Association, renter’s insurance usually covers water damage from burst pipes and their property inside the rental home.

HOUSTON – Houston Public Works has identified seven apartments that are still without water Friday following the last month’s winter freeze. Public works crews are monitoring the apartment buildings daily to make sure plumbers are on-site and working to restore water service, Director of Communications Alanna Reed said in an email. “The water has not been on since the first night of the freeze,” said resident Crystal Williams. The city said if anyone is still without water, they should call 311 to report the situation. It’s possible additional communities are having water issues but they may not have been reported yet, Reed said.

HOUSTON – The city of Houston is working overtime to catch-up on the heaps of garbage, recycling and heavy trash sitting on curbs, as the winter storm that swept through this week halted service. “I have been talking directly to solid waste. Click here for the latest updates and pick-up schedule from Houston’s Solid Waste DepartmentResidents in the Ridgemont neighborhood, which is outside of Beltway 8 near Fuqua Street, reported problems with garbage collection on Friday. The neighborhood is filled with overflowing garbage and recycling bins, and plenty of heavy trash debris from damaged homes lining the curbs. There were also many apartment complexes in this high-density area of southwest Houston with overflowing dumpsters and trash strewn across parking lots.

HOUSTON – Sugar Land is considered one of the most pet-friendly places in the country, according to a report by Rent.com. 13, which ranked cities based on the availability of pet-friendly properties, vet cost and pet businesses per capita. The report found that all apartments in Sugar Land were pet friendly and calculated vet cost at $51.55. According to rent.com, the best cities for pets provide pet-friendly apartments with plenty of amenities, such as off-leash parks, hiking spots, veterinary hospitals and doggie daycares. Check out the full list of pet-friendly cities in the U.S.

Houston – Texas’ order prohibiting landlords from evicting tenants who can’t pay their rent expires on April 30. They can’t be processed right now, but as soon as the order expires, that would be 845 people and families with no place to live. The bulk of these evictions have been filed in Harris County Precinct 4, which covers most of north Harris County from Spring on the northwest side to Humble on the northeast, and Precinct 5, which covers almost all of west Harris County. Until people get assistance or can go back to work, they have no way to pay their rent. Talk with your landlord about any changes you have had in pay that impact your ability to pay your rent.