INSIDER

EMERGENCY CALLS

‘Disturbing’: Houston woman forced to wait for 911 operator as call center continues dealing with staffing shortage

Read full article: ‘Disturbing’: Houston woman forced to wait for 911 operator as call center continues dealing with staffing shortage

When a suspected drunk driver’s car went flying through the air before crashing into a restaurant building Tuesday night in West Houston, witnesses near the scene began calling 911.

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Missouri City PD using new technology that allows officers to hear emergency calls

Read full article: Missouri City PD using new technology that allows officers to hear emergency calls

The Missouri City Police Department is the first Texas police agency to implement new software that allows officers to hear emergency calls in the field in real-time.

City blames staffing shortage after some Houston area 911 callers were sent to recording

Read full article: City blames staffing shortage after some Houston area 911 callers were sent to recording

Houston Police Department Chief Troy Finner had a one-word reaction to KPRC 2′s latest investigation, “Unacceptable”.