Reporter Gage Goulding gets exclusive behind-the-scenes access to see how TSA ensures luggage is safe to load onto an aircraft

A Mexico-bound flight that took off from Houston was forced to return for a rather unusual reason - volcanic ash.

An airline passenger is sitting in jail in Virginia after being accused of an unprovoked attack on a fellow passenger who was sleeping.

What you should know about the terminal upgrades before you're council member makes their vote.

The focus of our request were those emails tied to the nearly $2 billion dollar United Airlines project at Bush Intercontinental Airport’s Terminal B.

The U.S. government is fining American Airlines $50 million for failing to provide wheelchair assistance to passengers with disabilities and damaging thousands of wheelchairs over a five-year period.

U.S. stocks rose following better-than-expected profit reports from Morgan Stanley, United Airlines and other big companies.

United Airlines says its third-quarter profit fell 15% from a year ago.

Jack Lorey orchestrated a memorable marriage proposal for his girlfriend, Erica Bonilla, at Houston’s George Bush Intercontinental Airport with the assistance of United Airlines.

United Airlines says it will welcome more than 50 high school-aged girls from Houston ISD and Sterling Aviation High School to Bush Intercontinental Airport as part of Girls in Aviation Day!

United Airlines says it will offer free WiFi service on flights using the satellite-based Starlink service from Elon Musk’s SpaceX.

The recent strike approval by United Airlines flight attendants have many travelers asking if this will have a significant impact on flights.

Hundreds of United Airlines flight attendants, represented by the Association of Flight Attendants-CWA (AFA), announced the approval to authorize a nationwide strike ahead of Labor Day weekend.

Delta Air Lines is extending its suspension of flights between the U.S. and Israel by another month, through Oct. 31.

In two days, Lucas will celebrate his thirteenth birthday and for most of his birthdays, he has had the same big wish...to get an up-close look at an Airbus A380 - the world’s largest passenger airliner.

Pro Football Hall of Famer Terrell Davis posted an email from United Airlines Tuesday saying he was temporarily banned from flying the airline after an incident earlier this month.

United Airlines confirms a flight bound for Boston diverted after a customer experienced a medical issue Sunday.

Delta Air Lines is struggling for a fourth straight day to recover from the tech outage, even as other airlines are returning to nearly normal levels of service.

Transport providers, businesses and governments are rushing to get all their systems back online after long disruptions following a widespread technology outage.

Thousands of flights have been canceled after a worldwide internet outage hit many leading airlines, forcing passengers to scramble to save their vacations and other trips.

GOOD NEWS for a Houston-area family, whose flight back home from Paris, France was delayed due to the global computer outage. They were able to board their plane hours after speaking exclusively with KPRC 2 while waiting patiently at the airport.

Microsoft says users worldwide may be unable to access various Microsoft 365 apps and services, in a widespread outage reportedly connected to the U.S. cybersecurity company Crowdstrike.

United Airlines has reported higher profit in the second quarter, thanks to record crowds at U.S. airports.

Pro Football Hall of Famer Terrell Davis says he was “humiliated” after being unjustly handcuffed and removed from a United Airlines flight over the weekend.

Agents for the U.S. Transportation Security Administration on Sunday screened 3 million airline passengers in a single day for the first time ever.

Houston’s airports are on pace for a year that will go down in the record books.

Unfavorable weather conditions may be the only thing stopping you from reaching your vacation destination this week.

According to Houston firefighters, at least 25 people on the flight reported feeling sick due to a cruise they were on.

Summer is just around the corner and if you’re trying to get away from the intense Texas heat, we won’t blame you. But we will if you don’t take advantage of some money-saving resources by United Airlines!

Flight delays have been reported at Bush Intercontinental Airport and Houston William P. Hobby Airport on Thursday afternoon and evening due to severe thunderstorms in the Houston area.

United Airlines says it can plan for growth again as federal regulators continue their review of the airline's operations.

Severe weather impacting Houston area flights.

Consumer groups are pushing Congress to uphold automatic refunds for airline passengers whose flights are canceled or delayed for several hours.

Congressional negotiators have agreed to help the Federal Aviation Administration hire more air traffic controllers and safety inspectors.

As investigations into U.S. plane manufacturer Boeing continue, the number of airplanes they’re building is trailing off.

Have you ever been about to get on a flight and wonder, “How old is the plane I’m flying on?”

Safety in the skies is on a lot of passengers’ minds given recent incidents involving airplanes.

Southwest Airlines flight attendants have ratified a new contract that will boost their pay by about one-third over four years.

New DOT regulations to take effect in the next six months.

New DOT regulations to take effect in the next six months.

The FAA and United Airlines are investigating after a passenger was caught on video inside the cockpit during a flight chartered by the MLB team. #AviationSafety #InvestigationInProgress

United Airlines says it lost $124 million in the first quarter, and it's blaming Boeing.

The pilot of a United Airlines jet that slid off the runway at George Bush Intercontinental Airport (IAH) in March told federal investigators that he did not “slow too much” initially upon landing.

United Airlines is asking its pilots to take time off in May because the airline isn't getting as many new planes from Boeing as it expected.

A United Airlines flight from Houston to Florida returned to Bush Intercontinental Airport after a flight steward noticed a cabin door handle was “slightly loose”.

United Airlines says federal regulators are increasing their oversight of the carrier following a series of recent issues.

What if you don't have enough airline miles for that free flight, but a family member does.

The CEO of United Airlines is trying to reassure travelers that the airline is safe despite a series of recent incidents ranging from a panel falling off a plane to an engine fire.

Officials say a post-flight inspection revealed a missing panel on a 25-year-old Boeing 737-800 after it arrived at its destination in southern Oregon.

United Airlines is not going to hire pilots until July due to manufacturing delays at Boeing and aircraft certifications.

Southwest Airlines has delayed and cancelled dozens of flights from Houston to Florida due to weather conditions.

United Airlines closed out the week with three incidents and a federal agency launching a probe into an issue with one of their aircraft last month.

A United Airlines jetliner headed to Mexico City from San Francisco has made an emergency landing in Los Angeles after the crew reported a hydraulics issue, in the fourth emergency involving a United Airlines flight this week.

Officials are working to clear the scene of a plane that reportedly slid off the runway at Bush Airport early Friday morning.

A United Airlines jetliner that lost a tire on takeoff has made a safe emergency landing in Los Angeles.

Federal investigators have confirmed an account by pilots who say the rudder controls on their Boeing Max jetliner failed during a landing last month.

American Airlines is ordering 260 new planes to meet growing travel demand and increase the airline’s supply of premium seats.

United Airlines is gearing up to resume flights to Israel early next month.

United Airlines says a flight heading from San Francisco to Boston had to be diverted after the plane suffered damage to one of its wings.

Flight attendants for major U.S. airlines are holding rallies at airports around the country to push for higher pay.

A new advertisement from United Airlines proclaims next year is the year of the Houston Texans.

Foam 'flowing like lava' from a United hangar at Houston's Intercontinental Airport.

An airline hangar filled with fire suppression foam and the foam is leaking onto the road and threatening a bayou.

A fire suppression system malfunctioned at a United hangar at Bush Intercontinental Airport.

Houston small business owner Khaliah Guillory arrived at airport on Wednesday, and United Airlines waived her baggage fees after her business was affected by the USPS mail delivery delays.

Houston small-business owner Khaliah O. Guillory will not have to pay for her baggage as she travels to the Grammys, after her business was impacted by the USPS mail delivery delays.

If you’re heading to the Super Bowl, you might be able to catch flight 1989 Swifties.

Those grounded Boeing jets are coming back starting Friday.

Alaska Airlines says the grounding of some Boeing planes will cost the airline $150 million.

Federal officials are clearing the ways for grounded Boeing planes to resume flying.

The CEOs of Alaska Airlines and United Airlines say they are frustrated and angry about ongoing manufacturing problems at Boeing.

Asian shares are mixed after Japan reported its exports jumped nearly 10% in December over a year earlier.

United Airlines is warning that it will lose money in the first three months of the year partly because of the grounding of its Boeing Max 9 airplanes.

Federal officials are recommending that airlines inspect the door plugs on more Boeing 737s after one of the panel blew off a Boeing jet in midflight.

A ground stop has been issued at both Houston airports Monday due to thunderstorms in the area.

United Airlines had issued a full ground stop at Bush Airport on Monday morning due to the winter weather sweeping across the Houston area.

Alaska Airlines is canceling all flights on Boeing 737 Max 9 planes until Saturday while it waits for new instructions on how to inspect and fix the planes.

Federal regulators are extending the grounding of some Boeing jets after an Alaska Airlines plane lost a side panel last week.

Federal investigators are learning more about how a door panel flew off an Alaska Airlines jetliner last week.

More loose bolts were identified on Boeing 737 Max 9 planes. The findings came after all 737 Max 9 were grounded over the weekend after a sealed door blew off the side of an Alaska Airlines Max 9 flight on Saturday.

The decision by Alaska Airlines to stop flying one of its planes over the Pacific Ocean to Hawaii due to warnings from a cabin-pressurization system — yet keep flying it over land — is raising questions about whether the jet should have been in the air at all.

A federal official says the Boeing jetliner that suffered an inflight blowout over Portland, Oregon, was not being used for flights to Hawaii after a warning light that could have indicated a pressurization problem lit up on three different flights.

Mayor Sylvester Turner said he is ready to go with the Terminal B expansion at Bush Airport. The $2.6 billion project would make modern improvements to ticketing, baggage, and security.

Houston Life Reporter Melanie Camp takes us behind the scenes at IAH to see how United is keeping it moving - from Ticketing to takeoff- during this busy holiday travel period.

American Airlines is reporting a $545 million loss for the third quarter due to higher labor costs.

United Airlines says that it will start boarding passengers in economy class with window seats first starting next week, a move that will speed up boarding times for flights.

Shares of United Airlines have tumbled after the carrier issued a gloomy outlook for fourth-quarter profit.

The summer travel season was very good for U.S. airlines, but rising fuel prices and the Israel-Hamas war are setting up a turbulent fourth quarter.

Major airlines are suspending flights to Israel after it formally declared war following a massive attack by Hamas.

Major airlines are suspending flights to Israel after it formally declared war following a massive attack by Hamas.

United Airlines is making its second large order of new planes in less than a year, again seeking a mix of 110 aircraft from Boeing and rival Airbus as it renews its fleet.

United Airlines is making changes for passengers with wheelchairs after a government investigation into a complaint by a disability-rights advocate.

United Airlines says it has fixed the technology problem that briefly prevented its flights nationwide from taking off.

United Airlines has lifted a nationwide ground stop Tuesday following a “systemwide technology issue,” the airline said.

Dozens of flight attendants for United Airlines gathered Thursday to protest outside of George Bush Intercontinental Airport to demand the airline to fix ongoing operation issues and negotiate a long overdue fair contract, according to a release.

Federal investigators said Thursday that miscommunication between pilots led to a United Airlines plane diving within 748 feet of the ocean’s surface shortly after takeoff from Hawaii in December.

Flight delays and cancelations mean it's been a bumpy ride for a lot of airline travelers this summer. We've got a warning you need to hear before you try to rebook or change your flight. Learn details of a scam some weary travelers are getting suckered into.

American Airlines reported a $1.3 billion profit for the second quarter, continuing the run of strong results from the nation's airlines.

United Airlines is reporting a profit of more than $1 billion for the first part of the peak summer travel season.

United Airlines and its pilots' union say they have a deal on a new labor contract.