HOUSTON It's a brand new way to work for the service providers who are walking into your home nowadays. Monica Ryan is the owner Village Plumbing and Air and says her technicians have new working protocol because of COVID19. Other service providers like carpet cleaners and exterminators are doing the same thingeliminating as much contact as possible with clients. Dr. Linda Yancey is an Infectious Disease Specialist at Memorial Hermann, and she actual says that customers are okay to allow service providers into their homes. Customers work with a technician via a real-time video call where the technician walks them through each step of the repair, build or set up.